Caleb and Brown Review

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Contributor, Benzinga
April 17, 2024
Caleb and Brown
Overall Rating:
securely through Caleb and Brown's website

Caleb & Brown is a premier team of world-leading cryptocurrency brokers established in 2016 with the mission to offer exceptional personal cryptocurrency services to each client. Known for facilitating large volume transactions in cryptocurrencies instantly at spot prices, Caleb & Brown enables clients to trade through a single, trusted source.

Pros
  • Clients are allocated a personal broker
  • Comprehensive global cryptocurrency services
  • Top-tier institutional grade security measures
  • Ability to trade over 300+ assets
  • Fast 24/7 access and support
Cons
  • Unavailability in New York State due to BitLicense restrictions

Caleb and Brown Ratings at a Glance

Customer Service
Pricing
User Benefits
User Experience
Overall

Investing in Crypto With Caleb and Brown

Investing with Caleb & Brown means partnering with a brokerage focused on your cryptocurrency investment success. Unlike a standard crypto trading platform, which is limited in its scope, Caleb & Brown offer personalized services aiming for the financial advancement of their clients and the firm alike.

With access to deep liquidity across hundreds of digital assets, the brokerage facilitates trades via OTC desks, institutional liquidity providers, and multiple trusted exchanges to secure the best prices for clients, thus not relying on a single liquidity source. This approach allows the trading of over 300+ assets.

Upon registering for an account with Caleb & Brown, you'll make an initial deposit using either fiat currency or cryptocurrency, earmarked for trading purposes. A dedicated broker is then assigned to you, providing personalized guidance and support tailored to your investment journey. Together, you can navigate through all aspects of portfolio construction and select cryptocurrencies that align with your financial aspirations.

Leverage the expertise of your broker by actively engaging with them to define and refine your investment goals. Whether you aim to finance higher education, venture into business ownership, secure a comfortable retirement, build your savings, or explore the vast potential of the crypto market, your broker is there to support you every step of the way.

Caleb & Brown cater to a broad spectrum of investors by offering a variety of account types, including individual, company, trust, Self Managed Superannuation Fund (SMSF), self-directed IRA, and 401(k) accounts. This diversity ensures that whether you're investing for personal growth, on behalf of a corporation, or through a trust, your broker is equipped to assist in crafting a strategic investment plan. This plan is designed to meet your unique financial objectives, from funding educational pursuits and entrepreneurial endeavors to securing a prosperous future or navigating the complexities of the crypto market.

When you complete a trade through your broker or portal, all your coins go into cold storage.  Caleb & Brown leverage the most advanced cold-storage solutions for asset protection, emphasizing the security and insurance of your investments. This is achieved by holding client balances on a 1:1 basis, denominated in the respective asset, ensuring that these balances are not traded and are backed by 100% full reserves. Reserves are securely stored in cold storage, utilizing industry-leading custody technology from Fireblocks for all supported assets. For those few assets not supported, Caleb & Brown's own cold storage solutions—which have remained secure without any breaches since the company's inception—are employed. 

You may withdraw your coins at any time with no waiting periods or extra fees.

Caleb & Brown is an Australian brokerage, offering global services. This allows clients, including those in the USA under certain conditions, to explore investment opportunities in digital assets that might have restricted availability stateside. Caleb & Brown facilitate the limited possibility for U.S. clients to engage with assets such as Theta and TFUEL, which may not be as readily available through local exchanges.

Caleb and Brown Customer Service

Caleb & Brown excel in providing customer service that seamlessly integrates modern convenience with personalized support. Available 24/7 via live chat on the calebandbrown.com website, the team ensures that expert assistance is always within reach, catering to clients across different time zones and needs.

Having spoken with the Caleb & Brown team, I can attest to the fact that it is simultaneously friendly, knowledgeable and focused in its guidance.

At the heart of Caleb & Brown's client-focused approach is their comprehensive online portal. This feature-rich platform empowers clients with the ability to manage their investments more effectively and independently. Through the portal, clients can view their holdings, track their portfolio performance, stay updated with the latest crypto news, and communicate directly with their broker. The key functionalities of the Caleb & Brown Portal include browsing assets, engaging in live chat with brokers, switching between account types, setting target orders, creating watchlists, and configuring price alerts.

The flexibility to access your broker via phone, email, or execute trades through the portal provides a multifaceted approach to investment management. This combination caters to a broad spectrum of client preferences, whether they seek direct broker interaction or prefer the autonomy of managing their portfolio through a digital interface. Such a comprehensive suite of options ensures a richer, more informed trading experience, fostering a sense of empowerment and engagement for clients.

Caleb & Brown's unwavering commitment to security further enhances the trading experience. With robust security measures in place, clients can execute trades and manage their investments with confidence, knowing their assets are well-protected.

For these reasons, Caleb & Brown receives 5 Stars for customer service.

Caleb and Brown Pricing

At Caleb & Brown you pay a transparent 3.5% flat fee on all trades, with no hidden charges like joining fees, account maintenance fees, deposit fees, or withdrawal fees. This streamlined approach ensures clarity and predictability in managing your investment costs.

With this level of simplicity and transparency, Caleb & Brown receives 5 Stars for pricing. 

Caleb and Brown User Benefits

The benefits of partnering with Caleb & Brown as your exclusive crypto broker are significant:

  • High Liquidity: By working with Caleb & Brown, you gain access to high liquidity, thanks to their vast network of traders and exchanges. This ensures quick execution of trades with minimal slippage, allowing for immediate transactions that maintain the asset's price stability.
  • Dedicated Support: Your dedicated broker at Caleb & Brown provides personalized support, guiding you through your investment journey. This dedicated assistance means you're well-informed about your trades' impacts on your portfolio, enabling you to make strategic decisions with confidence.
  • Enhanced Security: Security at Caleb & Brown is led by institutional-grade security measures like Fireblocks, the leading digital asset custody platform for institutions. This partnership enhances Caleb & Brown's custody capabilities, providing unparalleled protection against cyber threats, internal collusion, and human errors, ensuring your assets are safeguarded to the highest standards.
  • Transparent Fees: Caleb & Brown stand out for their transparent and low fee structure, emphasizing clarity and fairness in every transaction. This approach ensures you are fully aware of the costs associated with managing your portfolio, without any hidden fees.

These benefits help increase your net worth, aid in building your wealth and allow you to reach your goals. For these reasons, Caleb & Brown receives 5 Stars.

Caleb and Brown User Experience

The user experience at Caleb and Brown flows well and feels comforting. 

The process is so simple that anyone can sign up and invest. 

Because you communicate directly with your broker, you won’t question how your account is managed or what will happen. You know your coins are secured in cold storage, and it is easy to reach out for support.

Caleb and Brown, put quite plainly, is beautifully simple and receives 5 Stars for its user experience.

Caleb and Brown vs. Competitors

At Caleb & Brown, the firm stands out against its competitors by offering:

- One-to-one Human Support, 24/7

- Ability to Buy, Sell, and Swap hundreds of crypto assets

- Education on crypto, macro, hardware and software for the industry

- A dedicated Support Team on phone, chat, and email

- Safe cold wallet storage of crypto assets for all clients at no extra cost

- Transparency - One Flat Fee for trades, no hidden costs

Caleb and Brown Overall

After a thorough review of Caleb and Brown’s cryptocurrency brokerage services, Benzinga finds nothing negative to say about the firm and what it offers. 

Working with Caleb and Brown gives you a high level of security, support from a dedicated broker, high liquidity, little to no slippage and the ability to plan for any life event from retirement to college and much more.

After a complete review, Caleb and Brown receives 5 Stars for its services and support.

Caleb and Brown Tutorial

Frequently Asked Questions

Q

Do you need a broker for crypto?

A

You do not necessarily need a broker to trade crypto. However, it is beneficial to work with a broker because your broker can handle everything, offer guidance and avail you of hundreds or even thousands of different assets.

Q

What is the difference between a crypto exchange and a crypto broker?

A

A crypto exchange is a closed system where you work only with the other users in the exchange. No guidance is provided, and liquidity is low. A crypto broker offers guidance and high liquidity that you cannot get through an exchange.

User Reviews

Carolinne

How do you use this product to boost your finances?

They offer very personalized, one-on-one service and answer all of your questions thoroughly and quickly. I set up a corporate trading account and the verification process was much quicker than other cryptocurrency exchanges. I highly recommend them!!

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Patton Hunnicutt

About Patton Hunnicutt

Patton Hunnicutt is a contributor and editor at Benzinga. He’s worked for several years on financial content, addressing issues related to personal finance, investments, retirement, and more.