Faye Travel Insurance Review

Faye Travel Insurance Ratings at a Glance

If you're looking for travel insurance that is easy to use and fully digital, Faye is a fantastic option. As a fintech company, Faye Travel Insurance is fully digital, making it easy to buy a policy, submit claims and receive payouts through a mobile app. If you are looking for convenience, ease of use, and customized options like pet care coverage or extreme sports, Faye is one of the best travel insurance providers available this year. Below, Benzinga breaks down the strengths and weaknesses, with a pricing sample, so you can see if Faye Travel Insurance can be a good fit for you. 

Faye Travel Insurance Product Offering

Faye Travel Insurance is 100% digital travel insurance with an excellent range of high-quality offerings. At its foundation, Faye is a digital company offering whole-trip travel insurance that protects your health, trip and stuff. In addition, it offers customizable add-ons such as CFAR, pet coverage, car rental, vacation rental and extreme sports and adventures.

With travel insurance, you need to be able to reach the provider day or night in case of emergencies. You also want fast reimbursements on claims. On both points, Faye delivers. Faye offers 24/7 travel assistance via an app, phone or WhatsApp. You can email Faye at support@withfaye.com, which can connect you with a customer support representative at all hours of the day — including holidays and weekends. You can reach the team through the Faye app on your iOS or Android, by phone or via Whatsapp. 

Beyond emergencies, you can chat with customer service for tips, advice and answers to other questions. Faye's app lets you access a telemedicine network of 20,000 doctors in minutes. You can also file a claim in-app and receive quick reimbursements for eligible claims. It has a rating of 4.5 out of five stars on Trustpilot, based on 414 reviews. 

Faye Travel Insurance isn't the cheapest travel insurance, but it balances costs with comprehensive coverage and ease of customization. For example, you could get a plan for a two-week trip to Punta Cana in the Dominican Republic in April for two people, with a maximum trip cost of $4,000. For two people in their 40s, the whole trip base insurance is $293.88, or $146.94 per person, which comes to about $10.50 per day. That coverage includes trip cancellation of up to 100% of the trip cost, trip interruption up to 150% of the trip cost, trip delay up to $4,500 and non-medical emergency evacuation up to $100,000. 

The add-ons for two weeks range: 

• $25.36 for pet care 
• $109.12 for extreme sports
• $81.40 to get the CFAR option

While costs vary by destination, length of stay, age of the travelers and more, you can find a customized quote in under 60 seconds. 

Travel insurance regulations don't allow insurance providers to offer any type of discount, bonus, award or cashback, so what you see is what you get. It offers good transparency and gets a 4/5 because while the prices aren't necessarily the lowest, they are still reasonable compared to other insurance providers and the customization means extras are low cost, but you don't pay for services you don't need. 

As a digital company, Faye Travel Insurance stands out for its mobile app and ease of filing and communication. The app is free to use and makes it simple to find a customized quote for any trip. It is available on both iOS and Android and has a simple, intuitive interface. You can do everything in the app: make a claim, get fast reimbursement or track your flights. 

Faye Travel Insurance is awesome for its ease of use. Even if you're considering another insurance provider, Faye makes it simple to get a quote that it's worth using. The only downside? It's available just for American residents and citizens. But if you're based in the U.S., the user experience is excellent. 

It was named a top travel insurance provider in 2023 by the Wall Street Journal, and the list of benefits makes it easy to see why. The 100% digital travel insurance offers:

• Application and trip protection in under 60 seconds
• Access a telemedicine network of 20,000 doctors via the Faye app
• Quick claims processing 
• Speedy reimbursements via the Faye app
• 24/7 customer support from real humans
• Real-time itinerary alerts
• Protection for trip cancellation, baggage delay or loss and flight delays
• All policies cover emergency medical expenses including because of COVID-19 
• 80+ sports are covered with the base plan, including skiing and scuba diving
• Cruises are covered in all plans, something often omitted from other travel insurance options 

Faye Travel Insurance vs. Competitors

The travel insurance space is saturated, and Faye Travel Insurance has a few competitors that are similar like Allianz TravelSmart Mobile App, AIG Travel Assistance App and Chubb Travel Smart. While all offer a fully digital travel insurance experience, there are a few key differences. 

First, these apps require that you're already a member of the existing insurance providers' network. Second, the old-school insurance companies don't offer the same customizations as Faye. And third, some, like the AIG Travel Assistance App, are only available to corporate account holders and certain other policyholders, making them far less accessible for the average traveler. 

More travelers are also considering credit cards with travel insurance, although the coverage of these is less robust than Faye Travel Insurance. Here is an overview of Faye Travel Insurance vs. competitors.

While you have to pay a bit more for Faye, a base whole-trip insurance that averages around $11 a day is reasonable. And considering how often things go wrong with travel these days — from flight delays and cancellations to Airbnb no-shows, the peace of mind and protection Faye Travel Insurance gives you is worth it. It scores highly on customer service, user experience and value. 

If you become a regular Faye user, the cost is justified. And when something goes wrong, you know a real human and fast support is just a click or a WhatsApp chat away, and you can expect cash for your approved claim shortly after. That's travel insurance worth having in the digital age. 

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