Goldco Review

Goldco Ratings at a Glance

​​Goldco charges a spread on purchases, meaning they profit from the difference between buying and selling prices. One of Goldco’s standout features is its promotional offer, where investors can receive up to 10% in free silver on qualifying deposits, a nice incentive if you’re investing a large sum.

While the pricing is higher than that of some competitors, the silver bonuses and buyback guarantee add extra value, making Goldco a strong choice for serious investors who meet the minimum requirements.

Goldco specializes in gold and silver IRAs and direct purchases of physical metals. While its selection is more limited than that of some competitors, it does offer high-quality, IRS-approved metals for retirement investing.

Gold IRA

A Goldco Precious Metals IRA allows investors to hold gold and silver within a tax-advantaged retirement account, similar to a traditional or Roth IRA. Investors can roll over existing retirement accounts such as a 401(k), 403(b), Thrift Savings Plan (TSP) or IRA. Goldco partners with third-party custodians to store metals in an IRS-approved depository, ensuring compliance with tax regulations.

Buying Physical Metals

For those looking to own physical gold and silver, Goldco allows direct purchases of coins and bars. Metals can be shipped directly to your home or stored securely in Goldco’s partnered facilities. However, their website only displays gold and silver coins, so you’ll need to call a representative for access to other options, like gold bars.

Available Metals:

• Gold: Coins and bars
• Silver: Coins only

While Goldco’s selection is high-quality, the lack of transparency in product availability reduces its rating.

Goldco excels in providing an easy-to-use platform, but some aspects could be improved. Here’s what stands out:

• Smooth Onboarding Process – Goldco’s representatives guide you through every step, from account setup to purchasing metals.
• Educational Resources – Free gold IRA kits and financial guides help investors understand the market before deciding.
• Transparent Buyback Program – Goldco guarantees it will buy back your metals if you liquidate, adding peace of mind for investors.

Despite these strong features, Goldco’s lack of an online trading platform means you’ll need to call a representative for nearly every transaction, which may not appeal to tech-savvy investors.

Goldco has built a strong reputation for customer service, with positive reviews across platforms like Trustpilot, which boasts a 4.8/5 rating, and the Better Business Bureau (BBB), which holds an A+ rating. Investors frequently praise the company for its responsiveness, knowledgeable representatives and a hassle-free investment experience. From the first inquiry to finalizing a purchase, Goldco ensures clients have direct access to dedicated account specialists who guide them through the process. Whether rolling over a retirement account or purchasing physical metals, Goldco’s team ensures you understand your options and feel confident in your choices.

Customer support is accessible through phone, email and live chat, though phone support remains the fastest and most effective option for getting in-depth answers. Email responses typically arrive within 24-48 hours, and while live chat is available, its availability can be inconsistent. The only downside is the lack of 24/7 support, which could be inconvenient for those needing assistance outside regular business hours. Given Goldco’s commitment to personalized service and hands-on assistance, this minor drawback is overshadowed by the overwhelmingly positive customer experience.

Goldco’s platform is straightforward but traditional. Unlike modern investing apps, there’s no online dashboard to manage your account, meaning you’ll need to call a representative for transactions.

The sign-up process is smooth, and Goldco’s step-by-step guidance makes it easy for beginners. If you’re comfortable handling investments over the phone, Goldco’s white-glove service is a major plus.

Goldco offers several benefits that set it apart in the precious metals investing space, particularly for those looking to secure retirement with a Gold or Silver IRA. One of its standout perks is the free Gold IRA kit, an educational resource that helps investors understand the intricacies of investing in precious metals before committing their funds. Goldco provides a buyback guarantee, ensuring investors have an easy exit strategy should they need to liquidate their assets. 

High-net-worth investors can also take advantage of silver bonuses on qualifying deposits, adding extra value to their initial investment. While Goldco’s minimum investment requirements are higher than some competitors, the company compensates with dedicated account specialists who guide investors through every process step, from account setup to purchasing metals. With its educational tools, personalized support and added incentives, Goldco is designed to help investors maximize their wealth while maintaining peace of mind.

Goldco partners with trusted third-party custodians to ensure secure storage of precious metals. With an A+ BBB rating and a 4.8/5 Trustpilot score, Goldco has proven to be a reputable and safe choice for gold investors.

Goldco is a strong choice for high-net-worth investors looking to roll over retirement funds into precious metals. However, the high minimum investment and lack of online transparency may deter smaller investors. If you’re serious about gold and silver IRAs and don’t mind working directly with a representative, Goldco is a top-tier option with strong security and customer service.

Goldco vs. Competitors

A few key differences stand out when comparing Goldco to its competitors: Priority Gold, American Hartford Gold and Preserve Gold. Goldco is known for its strong customer service, buyback guarantee and silver bonus incentives, making it a top choice for investors rolling over retirement accounts into precious metals. However, it requires a higher minimum investment of $25,000, which may not be ideal for investors with a smaller budget. 

Priority Gold, on the other hand, offers a lower minimum investment starting at $10,000, making it more accessible to a broader range of investors. 

American Hartford Gold is another strong competitor. It offers a similar selection of metals and a buyback guarantee, but unlike Goldco, it does not charge an account setup fee, making it slightly more cost-effective upfront.

Preserve Gold, meanwhile, sets itself apart by offering a wider selection of metals, including platinum and palladium, whereas Goldco focuses primarily on gold and silver. While this may not matter to investors strictly looking for gold IRAs, those seeking more diversification in precious metals might find Preserve Gold’s offerings more appealing.

Frequently Asked Questions