J.P. Morgan Personal Advisors Review

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Contributor, Benzinga
November 7, 2023
J.P. Morgan Personal Advisors
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J.P. Morgan Personal Advisors offers personalized guidance and expertise to assist clients in making informed investment decisions, managing their finances and working toward their financial goals while minimizing risks. They can also offer retirement planning, and wealth preservation. If you’re an investor seeking access to advisory and wealth management services to assist you in crafting a financial plan and identifying investments that match your goals, J.P. Morgan Personal Advisors could be the solution you’re looking for. J.P. Morgan’s team of financial advisors provide comprehensive financial planning remotely via video with low account minimums and expense ratios. Plus, this all comes with no advisory fees for the first 6 months after opening your account.

J.P. Morgan Personal Advisors employs human licensed fiduciary advisors to construct your financial plan and match you to a professionally designed investment portfolio. This licensed financial professional will look at your overall financial picture and build a custom strategy based on what‘s most important to you – whether that’s paying down debt, building your savings or investing towards a goal. As part of your professionally designed portfolio, they will recommend an investment portfolio of many different types of assets like mutual funds and exchange-traded funds (ETFs) based on your financial goals, risk tolerance and time horizon. Unlike robo-advisory services, this approach provides a personalized investment strategy tailored to your needs. You can connect with the financial advisors through video chat or phone whenever you need without worrying about additional fees, regardless of the frequency of the interaction. 

However, while competitive compared to other advisory and management services, the $25,000 minimum account requirement may still be a significant challenge for many potential investors, but it is among the lowest in the industry. J.P. Morgan Personal Advisors is provided by J.P. Morgan Wealth Management, the U.S. wealth management division of JPMorgan Chase & Co., a leading financial services firm. Read on for a comprehensive review of this wealth management offering, its pros and cons and how it compares with similar services.

Best For
  • People working towards long-term goals, such as retirement, or retirees seeking expert guidance from reputable financial advisors to manage their retirement savings, income and investments
  • Young professionals passionate about building a solid financial plan and investment strategy to secure their financial future and so seeking a financial advisor with moderate account minimum and low expense ratio
  • Individuals with a wide range of financial goals, such as saving for education, buying a home or preparing for retirement, who seek tailored solutions through financial advisory and wealth management services
Pros
  • Low investment expense ratio
  • Competitive account minimum 
  • Comprehensive and tailored investment or financial planning with ongoing access
  • Investment management with automatic rebalancing
  • Expert-crafted portfolio for different financial situations, risk tolerance and time horizon 
  • Hassle-free setup with dedicated support and guidance from the team
  • Excellent customer service experience 
  • Supports retirement accounts — traditional, Roth and rollover
Cons
  • Doesn’t offer tax services (tax loss harvesting)

J.P. Morgan Personal Advisors Ratings at a Glance

Customer Service
Security
Minimum Investment and Pricing
Mobile App
User Experience
Overall

J.P. Morgan Personal Advisors Product Offering

J.P. Morgan Personal Advisors offers everyday investors access to a team of financial advisors to assist them in achieving their short-term and long-term financial goals. It is exclusively an advisory and wealth management service (or discretionary managed account), meaning you won't personally manage your investments. Instead, you'll rely on J.P. Morgan's fiduciary advisors, who will create a personalized financial plan and match you to a professionally designed investment portfolio that meets your needs and automatically rebalances as the market shifts. Even so, you won’t pay advisory fees for the first 6 months you work with J.P. Morgan’s Personal Advisors. 

Whether it's paying off debt, funding your children's education, starting a business, planning for retirement or saving for a significant purchase, a Personal Advisor can provide tailored financial planning after learning your financial situation, goals, risk tolerance and time horizon. The better their understanding of your financial situation and long- or short-term goals, the more effectively they can tailor their advice and recommendations to meet your needs. 

All the advisors are fiduciaries, meaning they're legally and ethically obligated to act in your best interests, prioritizing your financial well-being over their profits or fees. They cannot recommend investments that do not align with your specific financial goals and objectives. For simplicity, here’s a breakdown of the services J.P. Morgan Personal Advisors offers investors. 

Personalized Investment Planning

In your first meeting with an advisor, they will inquire about your financial situation, goals and liabilities to gain a comprehensive understanding of your financial priorities and objectives. Subsequently, the advisor will create a customized plan to help you reach those objectives in varying market conditions. Whether getting out of high-interest debt, saving for a house, preparing for retirement, investing for a child's education, planning for a significant medical expense or building an emergency fund, the team of fiduciary advisors will assist you in working towards your goals without hassles. Being open and honest with your advisor when setting up your account and financial plan makes it easier to create an effective plan that aligns with your goals, so you must candidly discuss all aspects of your finances to provide a complete picture. 

Customized Portfolio Matching or Recommendation 

Over 20 expertly crafted portfolio options are available, including diversified ETFs, mutual funds and ESG funds from J.P. Morgan and other fund managers. These portfolios are tailored to various risk profiles and investment timeframes. An advisor will help you understand each option and how it can impact your goals. Subsequently, they'll recommend or match you with a portfolio that more closely aligns with your risk tolerance, goals and investment time horizon. They'll also check in with you to monitor your progress, evaluate your current strategies and make necessary changes.

Tailored Services 

You'll get a one-on-one service from a financial advisor whenever you schedule a call or video chat session. Of course, you might meet different advisors each time you call. Still, they're all fiduciaries well-qualified to answer your questions and provide needed guidance. However, you'll work with one financial advisor during the account opening and funding process and throughout financial planning to ensure you develop a comfortable and tailored plan.

Ongoing and Frequent Access

J.P. Morgan Personal Advisors also provides ongoing access. You can access an advisor without worrying about extra fees whenever you require assistance. The applicable annual advisory fee on the assets under management (AUM) covers your cost of accessing an advisor via phone or video chat. Scheduling appointments is straightforward and hassle-free, and the advisors are very approachable. The advisory fee is waived for the initial six months, allowing investors to try out the program without incurring charges.

Comprehensive Wealth Management Services

J.P. Morgan Personal Advisors further streamlines wealth management. You can conveniently manage or oversee your investment, deposit and lending accounts in a single location via the Chase Mobile® App or Chase.com.

J.P. Morgan Personal Advisors Customer Service

J.P. Morgan Wealth Management provides customer assistance and technical support via phone on weekdays and Saturdays from 8 a.m. ET to 9 p.m. ET, allowing investors to engage directly with a customer service representative for immediate help with any inquiries. The customer support team is highly efficient and professional in handling customer inquiries, which is unsurprising considering the company's status as one of the world's most prominent financial and wealth management institutions. You can call 1-833-930-4515 or fill out a contact form and also schedule a meeting in the Chase Mobile® app or at chase.com to meet with one of the financial advisors and inquire about the Personal Advisors program. Reviewing the FAQ to see if it addresses your queries before contacting customer support is always an excellent idea.

J.P. Morgan Personal Advisors Security

JP Morgan Chase is a 200-year-old financial services company managing over $3.9 trillion in client assets. Thanks to its exceptionally strong balance sheet, the company maintains top credit ratings from Moody's, S&P and Fitch. Its wealth management offerings, including J.P. Morgan Personal Advisors, are provided by J.P. Morgan Securities LLC, a registered broker-dealer and investment advisor, which is a member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC). FINRA ensures investor protection by overseeing brokerage firms and enforcing rules, while SIPC provides insurance coverage up to $500,000 for each customer's securities and cash held by a brokerage firm in case of firm insolvency. Both champion transparency and ensure investor's protection in the financial markets. 

Investors' assets held by J.P. Morgan Securities, LLC are segregated or kept separate from the company's proprietary assets, safeguarding them from claims by the firm's creditors in case of bankruptcy. So your funds are well protected. Chase highly prioritizes investor privacy, employing multiple authentication checks, continuous account monitoring for suspicious activity and robust encryption protocols to safeguard your account and personal information. Additionally, the custody and safekeeping procedures are regularly audited by internal and external auditors, ensuring compliance with regulatory standards.

J.P. Morgan Personal Advisors Minimum Investment and Pricing

J.P. Morgan offers a competitive account minimum and transparent fees for its Personal Advisors product. The applicable minimum is $25,000, which can be spread across multiple accounts. The advisory fee is waived for the first six months, and afterward, a tiered fee structure (starting from 0.6%) is applied:

  • 0.6% on account balances from $25,000 to $249,999
  • 0.5% on account balances between $250,000 to $1 million
  • 0.4% on account balances over $1 million

This percentage-based fee covers all aspects of the program's services, including meetings with the financial advisor and the creation of a personalized financial plan and ongoing financial advice.

J.P. Morgan Personal Advisors Mobile App

A J.P. Morgan Personal Advisors account offers you access to award-winning digital tools. These include the Chase Mobile® App and the company's website, which are available via Chase.com. The highly intuitive mobile app boasts a Wealth Plan tool that can perform diverse functions, such as external account linking, real-time goal tracking and accounting projections based on hypothetical changes. Additionally, clients can get a full view of their accounts inside and outside of Chase if they’d like. That is, you can view your Chase banking, lending and investing (including Personal Advisors) accounts in one place. The Chase Mobile® App has an impressive rating of 4.8/5 from over 2,000 reviewers on Apple Store. Comments were overwhelmingly positive, with many reviewers using words like "fast," "reliable" and "responsive."

J.P. Morgan Personal Advisors User Experience

The J.P. Morgan Personal Advisors program offers a positive and accessible user experience, with easy-to-use digital tools, personalized guidance from advisors and access to comprehensive financial planning. Registration or signup is straightforward, with the advisors guiding you through every step, from signing up and completing an application to setting up your account at a pace that suits your needs. First, you contact an advisor to schedule a free financial planning session. You'll then meet with a financial advisor via video or phone to discuss your financial situation and long-term goals. 

It's essential that during this discussion, you're completely open about your income, current net worth, prevailing expenses and spending habits, risk appetite, short and long-term financial goals and priorities. 

Honest answers make it easier to craft effective financial planning and match you with the right portfolio. Once the plan has been created, you can submit an application to start funding by moving money, transferring investments or rolling over a retirement account. The whole process can take between two and three meetings, and you can quit after the first meeting if you don't want to continue with it. Although your recommended portfolio is programmed to rebalance as the market changes automatically, it's vital to check in with the financial advisors often. This step is particularly essential if your financial situation changes or you've revised your goals and require adjustments to your portfolio. Benzinga highly recommends J.P. Morgan Personal Advisors.

J.P. Morgan Personal Advisor vs. Competitors

J.P. Morgan Personal Advisors has a few competitors like Vanguard Personal Advisor and Fidelity's Portfolio Advisory services. Both financial products help everyday investors build a portfolio that aligns with their risk profile and investment goals. The core competitive advantage for the J.P. Morgan Personal Advisors services is its low account minimum of $25,000 compared to $50,000 for Fidelity and Vanguard. Also, J.P. Morgan Personal Advisors services have an average annual fee of 0.5% compared to Fidelity's Portfolio Advisory services, ranging from 0.6% to 1.7%. Vanguard Personal Advisors services charge $30 per $10,000 invested. Additionally, J.P. Morgan Personal Advisors waives the advisory fee for the first six months of enrollment.

J.P. Morgan Personal Advisors Overall

J.P. Morgan Personal Advisors is a comprehensive advisory and wealth management service, offering tailored financial plans and expert-built portfolios to help clients achieve their financial goals, from debt reduction to retirement planning. It provides access to human advisors who can be reached through video chat or phone, making the service accessible and accommodating. The program has a tiered fee structure starting at 0.60%, including financial advisor visits and personalized financial plans. 

Investors can also access digital tools through the website and mobile app for real-time goal tracking and account management. Its $25,000 minimum account requirement is also competitive, plus investors can go the first six months of enrollment without worrying about an advisory fee. J.P. Morgan Personal Advisors bridges the gap between cost-effective digital advisory services and pricier traditional full-service programs. Suppose you're a budget-conscious investor who lacks easy access to a Chase branch but still wants human advisors' guidance for a successful portfolio. In that case, this program could be well-suited for you.

Frequently Asked Questions

Q

What is a J.P. Morgan Personal Advisor?

A

A J.P. Morgan Financial advisor is a professional from J.P. Morgan Wealth Management who offers personalized financial planning and investment guidance to clients as part of the J.P. Morgan Personal Advisors service

 

Q

Can you get financial advice in a Chase Bank branch?

A

Yes, you can receive financial advice in a Chase Bank branch through J.P. Morgan Wealth Management’s branch-based advisors. This is an offering separate from J.P. Morgan Personal Advisors. Some investors might prefer to receive advice in person in a branch, while others might prefer to work with a team of advisor remotely via video.

 

Q

Are financial advisors worth the money?

A

The value of financial advisors depends on your financial situation and needs and the specific services and fees they offer. It can be worth it.

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