Old Republic offers three home warranty plans and three commercial real estate home warranty plans for homeowners and real estate professionals in 29 states. There is a $75 trade service call fee (the amount you have to pay upfront for a service call). The company has a stellar customer service rating, maintaining an A+ rating with the Better Business Bureau for over 20 years. You can service your policy or report a claim online 24/7/365. Coverage is available in one-year or two-year policy terms.
- A+ rating from the BBB
- No age restriction for systems and appliances
- Reimbursement for emergency lodging
- In emergency situations, the company provides expedited services whenever possible
- Coverage only available in 29 states
- Coverage for homes less than 5,000 square feet unless prior approval is received
Old Republic Home Protection Ratings at a Glance
Old Republic Home Protection is headquartered in San Ramon, California, and has been operating for more than 40 years. The company serves homeowners and real estate agents in 29 states with home warranty protection. In 1982, Old Republic International acquired the company and made it a wholly owned subsidiary. For almost 20 years, Old Republic has maintained its A+ rating from the Better Business Bureau.
Homeowners insurance does not cover normal wear and tear of your home’s system and appliances. This is where home warranty coverage can be beneficial in protecting your home. The standard home warranty is a one-year service contract that protects the buyer of a used home from the cost of sudden repairs or replacements of major home systems and appliances that break down because of normal wear and tear. Home sellers can also get home system and warranty and appliance warranty coverage while their home is on the market and or in escrow. This helps them make sure that unplanned repairs don't delay the sale closing.
Old Republic offers its warranty plan brochures online and services and warranty options may change based on where you live
Homeowner Plans
Old Republic offers three home warranty plans: Standard, Ultimate and Platinum. Standard is the most basic plan with the least options, and Platinum is the most comprehensive coverage plan available. Optional coverage is available at an additional fee, and not all plans and coverage options are available in every state.
COVERED | Standard | Ultimate | Platinum |
---|---|---|---|
Heating system/ductwork coverage | ✓ | ✓ | ✓ |
Air conditioner/cooler | ✓ | ✓ | ✓ |
Limited pest control | ✓ | ✓ | ✓ |
Appliance coverage | ✓ | ✓ | ✓ |
Plumbing | ✓ | ✓ | ✓ |
Electrical | ✓ | ✓ | ✓ |
Garage door opener | ✓ | ✓ | ✓ |
Central vacuum | ✓ | ✓ | ✓ |
Rekey service | ✓ | ✓ | ✓ |
Enhanced plumbing coverage | ✓ | ✓ | |
Enhanced heating system coverage | ✓ | ✓ | |
Water heater | ✓ | ✓ | |
Dishwasher | ✓ | ✓ | |
Over/microwave/range/cooktop | ✓ | ✓ | |
Trash compactor | ✓ | ✓ | |
Smoke detector | ✓ | ✓ | |
Enhanced air conditioner coverage | ✓ | ✓ | |
Ultimate protection plumbing | ✓ | ||
Code violation repairs | ✓ | ||
Water-sourced heating and air conditioning systems | ✓ |
**Optional coverages that can be purchased for an additional fee include: preseason HVAC tuneup; swimming pool/spa equipment; ornamental fountain; limited roof leak repair; outdoor kitchen; additional refrigeration units; water softener/reverse osmosis/water filtration system; well pump; booster pump; enhanced slab leak limit/external plumbing; and septic tank pumping/septic system/sewage; ejector pump.
Commercial Real Estate (CRES) Plans
Old Republic’s commercial real estate (CRES) plans are for real estate professionals buying and selling homes. The company offers three CRES plans: standard, ultimate and platinum. Your coverage begins at the close of the sale. Optional coverage is available for an extra fee, and not all plans and coverage options are available in every state.
COVERED | Standard | Ultimate | Platinum |
Heating system/ductwork coverage | ✓ | ✓ | ✓ |
Air conditioner/cooler | ✓ | ✓ | ✓ |
Limited pest control | ✓ | ✓ | ✓ |
Appliance coverage | ✓ | ✓ | ✓ |
Plumbing | ✓ | ✓ | ✓ |
Electrical | ✓ | ✓ | ✓ |
Garage door opener | ✓ | ✓ | ✓ |
Central vacuum | ✓ | ✓ | ✓ |
Rekey service | ✓ | ✓ | ✓ |
Enhanced plumbing coverage | ✓ | ✓ | |
Enhanced heating system coverage | ✓ | ✓ | |
Water heater | ✓ | ✓ | |
Dishwasher | ✓ | ✓ | |
Over/microwave/range/cooktop | ✓ | ✓ | |
Trash compactor | ✓ | ✓ | |
Smoke detector | ✓ | ✓ | |
Enhanced air conditioner coverage | ✓ | ✓ | |
Ultimate protection plumbing | ✓ | ||
Code violation repairs | ✓ | ||
Water-sourced heating & air conditioning systems | ✓ |
**Optional coverages that can be purchased for an additional fee include: preseason HVAC tuneup; swimming pool/spa equipment; ornamental fountain; outdoor kitchen; additional refrigeration units; water softener/reverse osmosis/water-filtration system; well pump; booster pump; enhanced slab leak limit/external plumbing; and septic tank pumping/septic system/sewage; ejector pump; and structural.
Old Republic Home Protection accepts service requests 24/7 365 days a year. Old Republic customers can make service requests by logging into their Homeowner Central accounts on orhp.com or calling 800-972-5985. You'll be connected with an independent service provider from the company's network who will give the requested assistance and arrange a convenient appointment time with you.
As soon as the problem is identified, the service provider will verify coverage and begin working to fix or replace your insured item. Homeowner Central gives you 24/7 online access to the status of your service requests.
Prices for an Old Republic Home Warranty plan are different in each state, as is the case with other home warranty providers. Benzinga researched the costs of the listed Texas plans and included the findings below. Get in touch with the company to find out about local pricing.
Homebuyer Plans
Standard Coverage | 1-Year Plan | 2-Year Plan |
Single-family home | $440 | $815 |
Condo/townhome/mobile home | $385 | $710 |
Ultimate Protection | ||
Single-family home | $550 | $1,035 |
Condo/townhome/mobile home | $495 | $930 |
Ultimate ProtectionWith Washer/Dryer/Kitchen Refrigerator | ||
Single-family home | $635 | $1,175 |
Condo/townhome/mobile home | $560 | $1,035 |
Platinum Protection | ||
Single-family home | $750 | $1,435 |
Condo/townhome/mobile home | $695 | $1,330 |
Platinum ProtectionWith Washer/Dryer/Kitchen Refrigerator | ||
Single-family home | $800 | $1,500 |
Condo/townhome/mobile home | $725 | $1,370 |
Pricing for all plans is not listed on the brochure, so you can call 800-445-6999 to get a quote for all available home warranty plans.
Old Republic Home Protection is a reputable home warranty service provider. These are the user benefits the company wants its customers to know they will receive when doing business with Old Republic.
- 24/7 customer and claims service 365 days a year
- Service your account and check status online 24/7
- Quick-fix tips resources for homeowners who may be able to do do-it-yourself (DIY) repairs and avoid a trade service call fee
Old Republic prides itself on servicing customers, and it shows with the company’s long-standing A+ BBB ratings.
It is the company’s policy to begin working on your claim within 48 hours. The service provider will contact you directly to arrange a convenient time for both of you to get the repairs done.
When an emergency claim is filed, such as when there is no power, water or sanitary facilities for the entire home, when there is a threat to the health or safety of the occupants or when there is a system malfunction that will cause ongoing damage to the home, Old Republic will do everything it can to respond within 24 hours.
Customers will enjoy 24/7 access 365 days a year for customer service and claims service both online and by telephone.
Old Republic Home Warranty Versus Competitors
Old Republic Home Protection's competitors include other home warranty providers such as First American Home Warranty and American Home Shield. The table below compares the services offered by these home warranty companies. You can use this comparison to help you get started looking for a home warranty protection plan.
Across 29 states, Old Republic provides homeowners and real estate agents with a choice of three different home warranty programs. The company has been recognized for its outstanding customer service for over 20 years, earning an A+ rating from the Better Business Bureau throughout that time. Your online access to policy services and claims reporting is always available. Policies can be purchased with terms of either one or two years of coverage.
Old Republic may not be the best option if your property is larger than 5,000 square feet, as coverage would require preapproval. The company is a solid option to consider when looking for home protection services because of the comprehensive and reasonably priced home warranty coverage it offers.
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About Janet Hunt, Insurance Agent
Janet has been working in, and writing about, the insurance industry for over 20 years.