Q.ai Review

Q.ai Ratings at a Glance

Q.ai has a product offering that uses AI to promote better investment decisions, continuous portfolio protection and simplified investing. The company focuses on providing investors with personalized Investment Kits. Investment Kits include a combination of assets such as exchange-traded funds (ETFs), bonds and stocks. ETFs are a basket of securities that typically track a particular index. Individual Investment Kits can hold up to 20 securities. 

Q.ai has different kinds of Investment Kits such as Limited Edition, Foundation, Specialty and Community Kits. The Kits are designed to provide intelligent basket trades in specific sectors. 

Q.ai uses two main types of portfolios — AI portfolios and DIY portfolios, both of which feature weekly rebalancing. The DIY portfolios work well for active investors while AI portfolios tend to cater to a more passive investor. Its relationship with Forbes means that Q.ai users have access to top data to better plan investment strategies. 

Although relatively new, Q.ai provides investors with the tools to obtain quality assets for free. The integration of AI into an investment application allows investors to have access to the benefits of human and AI decision-making skills. 

Q.ai offers multiple tools intended to provide customer service by troubleshooting a wide range of questions and concerns. Customers have access to various methods of communication such as a support team that responds to questions via email. 

The help center allows customers to search for informative articles related to their questions. You can enter keywords or phrases to find relevant articles with useful information detailing how to open an account to what investment Kits are. It also has a frequently asked questions (FAQs) page. 

Q.ai uses an array of social media platforms such as Twitter, Discord, LinkedIn and Instagram. Social media continues to have an impact on how companies and customers interact. The shift makes it increasingly important for companies to have a strong social media presence. 

Customer reviews on platforms such as the Apple App Store and Google Play indicate mixed sentiment regarding the app, including slow customer service response times. Customers noted general dissatisfaction with customer service from limited methods of communication, slow response speeds and unclear or missing replies. In contrast, the app was highly rated. When it comes to investing, unclear or absent responses from a customer service team can impact an investor’s ability to achieve optimal financial results. 

Before opening an account, examine recent reviews on third-party websites in combination with the least positive and most positive comments. Read a diverse collection of reviews to get a better understanding of the company. 

The company has a minimal number of communication methods available on its website. The sparse selection of communication methods can deter potential customers interested in reaching out to a customer representative prior to opening an account.

Q.ai aims to provide accessible customer service using a combination of email, in-app features and alternative methods of assistance. The alternative methods of customer assistance encourage customers to search for answers on their own time. Such a structure discourages customers that prefer interpersonal communication with a phone call or live chat. Q.ai’s customer service has room for improvement given the lacking customer reviews and few methods of communication.

Q.ai takes multiple steps to safeguard the finances and information provided by customers. The company implements a combination of measures such as structured password requirements, end-to-end encryption services and biometric verification safeguards. 

The company states that investments are insured by the Federal Deposit Insurance Corporation (FDIC) and the Securities Investors Protection Corporation (SIPC). The FDIC functions as an independent agency that supervises financial institutions while providing deposit insurance. The SIPC helps to safeguard finances such as cash placed within a SIPC-member brokerage firm. 

Q.ai opens accounts using Apex Clearing, a type of wealth management company focused on providing securities clearing and custody.

One key feature that allows Q.ai to stand out from the crowd is its emphasis on portfolio protection. The company uses AI to respond to and detect market changes. The mobile app uses a combination of hedging strategies to help safeguard an investor’s portfolio from loss. The feature is a significant shift in the investing game and offers a new opportunity to investors. Similar to all investing, investments come with a certain level of risk, and performance cannot be guaranteed. 

Q.ai recognizes the importance of providing investors with security. The company uses a combination of tools from biometric verification to end-to-end encryption to safeguard customer information. 

Q.ai uses an approachable minimum investment and pricing structure. To encourage more users, the company removed its monthly subscription fee. Early access users can download and use the application for free. At the moment, the company does not have different purchase plans or account subscription tiers. 

Q.ai does have reasonable minimum investment requirements. For example, the DIY portfolio has a minimum investment of $40. The minimum investment required for an Investment Kit typically ranges between $40 and $100. The minimum investment for an AI portfolio ranges around $400. It doesn’t charge a fee to move money among portfolios. 

The low minimum investments and approachable pricing fees provide a minimal initial barrier to entry for potential investors. 

Q.ai offers a strong mobile application that’s available on Google Play and the Apple App Store. The mobile application is free to download. The app uses a combination of actively managed portfolios and hedging to build investor wealth. The AI technology examines a vast range of assets and ultimately creates a selection of different stocks and ETFs intended to reflect an investor’s interests. 

The company allows investors to build a portfolio by purchasing a Kit with up to 20 different stocks and ETFs. The portfolio protection feature aims to minimize losses using an AI-powered risk detection system that responds to and predicts market changes. 

The mobile application is intuitively designed to help investors easily navigate within it. However, some customers mentioned app glitches that made it difficult to apply, log in or access accounts. Customer reviews placed on Google Play noted difficulty linking bank accounts and easily navigating the application process. The section on Google Play that indicates what’s new about the mobile app mentions that Q.ai updated the app to prevent crashes, improved Kit-specific errors and fixed a bug that prevented users from updating the app. 

While promising, the current mobile app has a few glitches that can make the process of investing difficult for investors. 

Q.ai has a strong, well-organized website and mobile app with access to useful tools and features such as a newsletter and learning section. 

The learning section empowers investors by providing a vast selection of informative tools. The Investing 101 section answers questions ranging from forex currency trading to compound interest. The blog emphasizes the benefits and useful features of Q.ai while informing readers about the origin of Q.ai’s algorithms. The investing glossary allows investors to learn key terms and definitions related to investing. 

The company makes it possible to invest with less than $100.

The mobile app provides a well-designed user experience. The intuitive design allows investors to quickly navigate between different sections of the app. However, the glitches that customers mentioned in reviews detract from the optimal user experience. 

The app has room for improvement but has a solid structure that has the potential to offer a strong user experience. Investors have access to a wide array of learning tools and investment features. Features such as portfolio protection safeguard an investor’s portfolio while providing peace of mind. 

Q.ai vs. Competitors

Q.ai has a few similar competitors within the fintech realm such as M1 Finance and Streetbeat. However, Q.ai stands out from the crowd as a company focused on providing and continuously improving Investment Kits. 

Overall, Q.ai earns a score of 4 out of 5. The company has a revolutionary product offering that’s complemented by powerful security features. Q.ai uses AI to craft personalized investment selections. The combination of AI and human-based assistance create a product offering that’s a step above the rest. 

However, the relatively young company has room for growth in terms of customer service, mobile app and user experience. The company has limited resources when it comes to customer service. It lacks communication methods such as a phone number. Customer reviews mentioned slow response times and insufficient replies. The mobile app has a few glitches as noted by reviews placed on Google Play and the Apple App Store. Overall, Q.ai is an inventive newcomer that offers exciting features and a new approach to traditional investing. 

Frequently Asked Questions