At 9:00 PM local time I lined up at the Apple store at the Gateway in Salt Lake City, Utah to purchase two iPad 2s that would go on sale at 9:00 AM the next morning. I was informed by one employee that night that I would not be able to buy any more iPad 2s because I have bought some already before. Every single iPad 2 I have bought I have waited in line for, including a 21-hour wait last week. Every iPad I have bought legitimately with absolute respect for the Apple store and others in line. But since I have been such a great customer for this past week they won't sell to me anymore?
I still waited in line all night and in the morning I was still sixth in line, when the employees showed up they basically yelled at me for still being in line. They said in no way are am I getting an iPad 2. So I left to the car, after someone took my place of course. After all the iPads were sold I found out that some other people who have been there repeatedly are now banned as well.
So now I still want iPad 2s, I am willing to wait in line as long as it takes. I, however, can't buy them myself, neither can some friends. I know there is a limit of two per person and that makes sense, but it should be per day as well. I know they have rights to refuse service to anyone but why refuse service to their best customer since the iPad release, which I bet I have been. The employee said to me that waiting in line everyday to buy iPad 2s is unfair for the other people in line and that I am not permitted to buy more.
I don't understand why it is unfair for others when I get in line to buy more iPads everyday before everyone else and wait the whole time. That's how anyone else would do it so why can't I? In reality this is unfair to me. If others want to get iPad 2s then they better get in line before me. I'll be there again and again hoping they realize that I am a customer as well and just want to purchase some iPads.
I am writing this now just because I am mad, I'll admit that I still received iPad 2s today from some unknown employees of mine so those twelve hours were not a complete loss, but a loss of two additional iPad 2s. It just means that I will have to go again another day.
I am curious as to what others think of this, do you agree with me and think this is wrong of Apple? Why can't I buy as many as I want, a sell for Apple is a sell for Apple. Why can't I show up and be in line and receive my iPad that I waited for? I have been an Apple guy all my life and will continue but this doesn't make sense to me, why would you ban one of your best customers of the week? Seriously tell me what you think about this, I want to know what their thinking is.
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