Amazon Halts Live Tests Of 'Scout' Delivery Bot On Unsatisfactory Performance

  • Amazon.com Inc. AMZN has halted the live testing of its automated delivery robot "Amazon Scout."
  • The e-commerce giant found the program failed to meet customer needs, the company told Benzinga in a statement.
  • “During our limited field test for Scout, we worked to create a unique delivery experience, but learned through feedback that there were aspects of the program that weren’t meeting customers’ needs," Amazon spokesperson Alisa Carroll told Benzinga. "As a result, we’re ending our field tests and reorienting the program. We are working with employees during this transition, matching them to open roles that best fit their experience and skills.”
  • See Also: How To Buy Amazon (AMZN) Stock
  • Amazon launched the Scout robot in 2019 and it operated at select locations including Irvine in California and Snohomish County in Washington. It later expanded the six-wheeled box-like device to serve in Atlanta in Georgia and Franklin in Tennessee.
  • Price Action: Amazon shares closed 0.54% lower at $120.30 on Thursday, according to data from Benzinga Pro.
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