DXC Technology Company DXC won a multi-year contract worth up to £9 million ($11 million) to run and transform essential IT infrastructure for the Crown Prosecution Service (CPS) for England and Wales.
With the contract, DXC will become the CPS's trusted service desk partner and support CPS in optimizing its existing service management platform, using AI and process automation to accelerate and improve IT experiences for CPS colleagues.
Both companies will work together to integrate a "digital by default" strategy, driving down calls to service desk colleagues and promoting interactions via other channels such as self-service.
"By evolving on-demand IT support to an agile service desk model, we will help the CPS to ensure essential services are always available to its employees, enabling cases to be managed efficiently 24/7, and ensuring maximum business continuity. Ultimately, this will support the delivery of more efficient services to UK citizens," said Derek Allison, DXC's Vice-President UK Public Sector, Aerospace and Defence.
As of June 30, 2023, DXC's cash and cash equivalents stood at $1.58 billion.
Also Read: DXC Technology Analysts Slash Their Forecasts After Downbeat Q1 Results
Price Action: DXC shares traded higher by 1.04% at $21.37 on the last check Tuesday.
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