Skip to main content

Market Overview

Dairy Crest Signs Multi-Year Agreement for GXS Managed Services

Share:

GAITHERSBURG, MD and LONDON--(Marketwire - August 17, 2009) - GXS, a leading provider of
business-to-business e-commerce solutions, today announced that Dairy
Crest, the UK's leading chilled dairy foods company, has signed a
multi-year agreement for GXS Managed Services.
GXS Managed Services is GXS' portfolio of B2B
e-commerce outsourcing services which includes B2B messaging services,
trading partner onboarding, community management, mapping, testing and
monitoring. By outsourcing the management of its B2B e-commerce network,
Dairy Crest is improving and optimizing its relationships with customers
and suppliers.

Seeking greater efficiency in its supply chain, Dairy Crest turned to GXS
to manage interactions with more than 30 customers in the UK including the
major high-street retailers. In a subsequent phase, Dairy Crest will extend
the scope of the outsourcing project to encompass additional customers and
suppliers.

"Overall, we expect outsourcing will improve the reliability, robustness
and consistency of our systems to help drive customer satisfaction to new
levels," said Shamash Merali, group IT director for Dairy Crest. "Using GXS
Managed Services will help us reduce risk, costs and improve time to market
with our customers and suppliers."

Dairy Crest manufactures a range of well-known dairy brands such as
Cathedral City cheddar, Clover spread, Country Life butter and FRijj
milkshakes. Faced with external challenges such as rising energy costs and
higher raw material prices, Dairy Crest identified the streamlining and
consolidating of its B2B systems as a way to reduce costs, leading to the
selection of GXS Managed Services. GXS Managed Services is a comprehensive
B2B e-commerce outsourcing service that enables Dairy Crest to automate
transactions with its customers and suppliers while eliminating error-prone
manual efforts. GXS Managed Services drives process integration
improvements and greater business intelligence.

"GXS Managed Services will enable Dairy Crest to utilize GXS' experience in
managing entire networks of customers and suppliers," said Jon Keating,
vice president of EMEA at GXS. "This will result in rapid deployment of the
company's B2B programs to all trading partners, leaving Dairy Crest time to
focus on their core business rather than troubleshooting and infrastructure
management."

GXS Managed Services is a comprehensive B2B outsourcing portfolio of
services that provides companies with the people, processes and
technologies necessary to maintain complex B2B e-commerce programs. GXS
Managed Services customers represent a variety of industries including
consumer products, financial services, high tech, manufacturing and retail.
More than 200 enterprise companies around the world currently use GXS
Managed Services, including Mitsubishi Motors, Yanmar, BB&T, Henkel, Miller
Brewing Company, Shinhan Bank, Sun Microsystems and WH Smith.

About Dairy Crest

Dairy Crest is the UK's leading chilled dairy foods company. They
manufacture a range of everyday dairy brands including the award-winning
Cathedral City cheddar, Clover spread, Country Life butter and FRijj
milkshakes. They also supply milk to retailers throughout the country, from
major supermarkets to village stores, while their milkmen deliver milk --
and much more -- to thousands of homes in England and Wales each day. Their
sales are in the region of £1.6 billion a year.

About GXS

GXS is a leading global provider of B2B e-commerce solutions that simplify
and enhance business process integration and collaboration among trading
partners. Organizations worldwide, including 70 percent of the Fortune 500,
leverage the on-demand services on GXS Trading Grid® to extend supply
chain networks, optimize product launches, automate warehouse receiving,
manage electronic payments and gain supply chain visibility. GXS Managed
Services, GXS' B2B outsourcing solution, empowers customers with the
expertise, technical infrastructure and program support to conduct B2B
e-commerce with trading partners globally.

Based in Gaithersburg, Md., GXS has an extensive global network and has
local offices in the Americas, Europe and Asia-Pacific regions. GXS can be
found on the Web at www.gxs.com, http://blogs.gxs.com and
http://twitter.com/gxs.

 

Related Articles (IT + MD)

View Comments and Join the Discussion!