Bottoms Up for Foster's Group as They Increase Productivity With Cisco Collaboration Solution

SAN JOSE, CA--(Marketwire - August 17, 2009) - Foster's Group Ltd., a premium global drinks
company, is deploying a Cisco (NASDAQ: CSCO) collaboration and unified
communications solution, including IP communications, to increase
productivity, and to drive operating efficiencies across its global
enterprise.

To streamline processes, reduce complexity and enable better collaboration,
Foster's is migrating from a collection of legacy voice communications
systems to Cisco Unified IP Phone 7900 Series endpoints across contact
centers, offices and production locations worldwide. The new system is
expected to cost significantly less in maintenance than the previous
solutions. In addition to its IP communications system from Cisco, Foster's
intends to deploy video to employee desktops, as well as Cisco WebEx web conferencing in support of
its "Enterprise Architecture" project, which will consolidate hundreds of
software applications over three to five years.

Facts / Highlights:

• Foster's is deploying Cisco Unified IP Phone 7900 Series endpoints at
  contact centers across Asia Pacific and at offices and production locations
  worldwide.
• The easy to install, manage and update phones run on Cisco Unified
  Communications Manager, and integrate voice and data into productivity
  applications.
• The 22 millionth Cisco Unified IP Phone delivery signifies that the
  phone is becoming more than a handset; it is one of many devices at use in
  workspaces and integrates with other communications applications,
  including:
• Cisco Unified Mobility provides a single number reach that ensures
  users have the ability to communicate across multiple devices as they move
  between workspaces.
• Cisco Unified IP Phones can integrate with third party applications and
  allow customers to develop custom applications using Cisco Unified
  Application Environment.
• Through the implementation of Cisco Unified
  Video Advantage, Foster's will be able to add video to employees'
  communications at the desktop in conjunction with their Cisco Unified IP
  Phones for real-time, face-to-face collaboration around the globe.
  Employees will be able to use their familiar phone interface to make and
  receive video calls on their Cisco Unified IP phone with the video window
  displayed on the PC.

• Foster's is using Cisco Unified
  Communications Manager to improve communications system reliability and
  give end-users a consistent telephony experience.

• Foster's is consolidating hundreds of software applications as part of
  its 'Enterprise Architecture project.' Foster's will be using Cisco WebEx to conduct their global
  Enterprise Architecture project meetings, increasing collaborative
  communication and improve consistent ERP training for all
  employees.

• Through Cisco Unified
  Workspace Licensing, Foster's is able to operate and maintain products
  and software through a subscription basis that helps to reduce initial
  set-up costs.

• Foster's has a portfolio of more than 200 premium brands, operations on
  five continents and a history stretching back over 160 years. Foster's is
  Australia's premier drinks business and a major player in global premium
  wine -- with a leading portfolio of beer, wine, cider and spirits
  brands.

Supporting Quotes:

Cisco

Steve Slattery, vice president for the IPCBU at Cisco, said: "Shipping our
22 millionth phone to Foster's highlights the speed at which Cisco Unified
Communications and Collaboration solutions are being adopted and the
benefits it brings to customers. The system deployed by Foster's will help
it meet the communication needs of a growing business, reduce costs and
encourage collaborative working, which will help increase the productivity
of its employees."

Foster's

"We selected Cisco because they demonstrated to us that they could satisfy
our communications needs cost effectively. Their solution is helping us
improve communications, reduce our spending by simplifying our
communications infrastructure and make a quick and simple transition to an
IP-based Unified Communications platform," said Andrew Leyden, chief
information officer, Foster's Group Limited. "The deployment will reduce
our costs over the long term, and improve productivity. Effective
communication systems that encourage collaboration and help improve company
efficiency are key to our business objectives."

Links / URLs:

• Cisco Unified Communications
• Cisco
  Collaboration and Communication

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Tags / Keywords:

Cisco, Foster's Brewing, WebEx, Cisco Unified Communications for SMB and
Enterprise, Cisco Unified IP Phones, Cisco IP telephony, Cisco Unified
Communications Manager, Cisco Unified Communications Manager Business
Edition, Cisco Unified Communications Manager Express, Cisco Smart Business
Communications System (SBCS), collaboration, unified communications

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