In a recent webinar, Cisco Systems, Inc. CSCO showcased its strategic vision for Full Stack Observability (FSO), a concept that is rapidly gaining traction in the tech industry. Steven Heinsius, who leads Software & Buying Programs for EMEA at Cisco, and Ananda Rajagopal, VP Product for Cisco AppDynamics and Full Stack Observability, discussed the company's approach to revolutionizing how businesses monitor and optimize their digital operations.
FSO is designed to move enterprises from a reactive and siloed approach to a proactive and predictive one. By integrating various vantage points such as applications, infrastructure, security, and network, Cisco aims to provide a comprehensive view that aligns technology benefits with business context. This holistic approach is expected to deliver superior digital experiences and performance for both applications and end users.
Cisco's FSO strategy addresses multiple customer challenges and desired outcomes, making them visible and actionable. The webinar highlighted several key use cases for FSO, including application performance monitoring (APM), business risk observability, digital experience monitoring (DEM), and cost insights and resource optimization. These use cases cater to a wide range of customer needs, from ensuring application security to optimizing cloud expenditures.
The company also introduced the concept of AIOps, or artificial intelligence for IT operations, which is becoming increasingly relevant as businesses seek to integrate and analyze data from various sources. Cisco's AIOps application on the Cisco Observability Platform is designed to provide unified, cross-domain insights and a business health view, which can significantly reduce the mean time to innocence in incident management.
Moreover, Cisco is fostering a community of innovation through the FSO Exchange, where partners can build and publish modules tailored to specific industry needs. This open and extensible platform allows for rapid integration of new technologies and partner innovations, ensuring that Cisco's FSO solution remains at the forefront of the observability space.
As Cisco continues to redefine the observability and AIOps landscape, customers are responding positively to the integration of technologies and the quick delivery of solutions that address their complex challenges.
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