Microsoft Corp. MSFT on Wednesday launched 365 Copilot Chat, its AI-powered chat service with AI agents and a new pay-as-you-go plan.
What Happened: The company has rebranded its AI chat service, formerly known as Bing Chat Enterprise, under a new plan named Microsoft 365 Copilot Chat.
The service is tailored for businesses and offers features centered on workflow automation.
The Copilot Chat is built on OpenAI’s GPT-4 AI model and can be used for tasks such as conducting market research, preparing for meetings, creating key takeaways in Word documents, and even generating AI-powered images for social media posts and campaigns using Copilot Pages.
Earlier, AI agents were only accessible with the full Microsoft Copilot subscription, which costs $30 per user per month. However, with the new Copilot Chat plan, businesses can access Copilot AI agents directly within the chat experience and pay based on usage.
While the exact cost for Copilot Chat will vary depending on usage, it’s a significant move towards flexible pricing, particularly beneficial for businesses with fluctuating needs or smaller teams that may not require constant access to AI agents.
Copilot Chat is available in the Microsoft 365 Copilot app for Windows, Android, or iPhone app stores or via Microsoft 365 Copilot’s official website.
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Why It Matters: The introduction of AI agents in Microsoft 365 Copilot Chat is part of a broader trend in the tech industry towards integrating AI into everyday business operations.
Startups like OpenAI or established players like Alphabet Inc.'s GOOG GOOGL Google have already rolled out or are preparing to introduce comparable AI agent tools.
Meta Platforms Inc. (META) CEO Mark Zuckerberg has also addressed the transition from chatbots to AI agents capable of handling more complex tasks and goals.
Nvidia Corp. NVDA CEO Jensen Huang has likewise forecasted that AI-powered employees will soon become a vital component of the corporate workforce.
Moreover, Microsoft also faces mounting pressure to deliver returns on its significant AI investments, with the software giant planning to allocate about $80 billion this fiscal year toward data centers and AI infrastructure.
In November last year, Microsoft started enabling customers to develop autonomous agents that need little human involvement. Some analysts suggest that this approach could provide tech companies with an easier route to monetization, noted Reuters.
Price Action: Microsoft’s stock increased by 2.56% on Wednesday, finishing at $426.31. In pre-market trading on Friday, it gained another 0.74%, reaching $429.48, as per Benzinga Pro data.
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Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.
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