Zinger Key Points
- Cognizant and McDonald's extend partnership to enhance operations.
- The collaboration aims to leverage AI and cloud technology.
Cognizant Technology Solutions Inc. CTSH and McDonald’s Corporation MCD have extended their partnership with a multi-year renewal.
This collaboration, which began in 2017, aims to leverage cutting-edge technologies to improve McDonald’s operational efficiency, employee support, and overall customer experience.
The renewed agreement will help optimize critical McDonald’s functions, including financial systems and human resources management, covering areas like payroll, franchisee oversight, and legal processes.
Cognizant will keep supporting McDonald’s in refining its operations and converting systems into advanced, cloud-based solutions, Enterprise AI, and Generative AI.
Also Read: Target’s Holiday Sales Surge 2.8%: Digital Growth And Black Friday Wins Drive Results
“Our collaboration has enabled the transformation from a legacy enterprise to a modern cloud-based business, delivering exceptional value,” said Anup Prasad, Senior Vice President and Head of the Consumer Business Unit, Cognizant.
“We look forward to leveraging Cognizant’s differentiated platforms such as Cognizant Neuro® IT Operations and Skygrade, for better observability, reliability and agility at McDonald’s.”
Price Action: MCD shares are trading lower by 0.34% at $280.00 at the last check Tuesday.
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