It has been decades since US car companies and their products were viewed as superior to their foreign counterparts, particularly those made by Japanese automakers. Positive ratings of the automobile industry spiked to 39% this year, up from 24% in 2009, a record one-year improvement in Gallup’s annual poll on industries, the polling company said.
The auto industry still lags computer companies and restaurants in overall positive ratings by consumers. But the news is good for a sector that saw its annual sales drop from 16 million to just above 10 million from 2005 to 2009. American car firms stand to benefit from the improvement in public opinion. GM had a 50% share of the American market in the 1960s. That is down to 20% today.
Efforts by The Big Three, such as they can still be called that, to improve quality have worked. Research firms such as Consumer Reports and JDPower have shown a consistent improvement in the quality of American-made cars. At the same time, Japanese automakers, particularly Toyota TM, have lost ground. Toyota’s rankings took a precipitous fall after that company recalled about eight million vehicles worldwide earlier this year.
U.S. automakers are reaping the benefits of their improving reputation with consumers. Ford Motor’s F sales have moved up sharply this year as have the sales of the divisions that GM has kept open–Chevrolet, Cadillac, Buick, and GMC. Toyota’s sales have lagged.
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