Articles written by Sam Msiska - Benzinga

68% Of Customers Abandon Fintech Services Over Lengthy KYC Guidelines – Could Outsourcing Customer Experience Services Be The Solution?

Fintech (financial-technology) is helping reshape the financial industry in a myriad of ways.

How Customer Experience Can Make Or Break Sales

The festive season is over, but it would seem the season for online shopping is neverending.

TDCX Inc. Launches Foundation Focusing On Digital Inclusion

Information technology (IT) has become a crucial component in all sectors of society and the economy. With the internet becoming a part of daily life, digital literacy for everyone is more critical than ever.

Automate The Boring Stuff With FLASH Hire? How This Artificial Intelligence-Driven Platform Says It Wants To Simplify Screening And Hiring Processes

A new storm is seemingly blowing in the post-COVID era. As more companies recover from the financial impacts of the global pandemic, the demand for qualified and skilled workers has soared.

TDCX Rolls Out Offices In The Philippines And Turkey To Meet Growing Demand For Customer Experience Solutions

In an era where everything seems to be instant, customers are looking for a convenient and immediate experience at every touchpoint where they interact with brands.

GM Spotlight: E-commerce Aggregator Society Pass Indonesia GM Talks With Benzinga On What It's Looking To Solve And A Growing Footprint In Indonesia

Southeast Asian nations are seeing significant e-commerce growth. As per a report by eMarketer, e-commerce sales are projected to increase to around $90 billion this year, up from last year’s $16 billion.

Yoshitsu's London Warehouse To Assist In Fulfilling Increasing Demand In Europe

Yoshitsu Co. Ltd. (NASDAQ: TKLF), the Japanese retailer and wholesaler of beauty and health products, home goods and food, leased its first 2,362-square-foot warehouse in London.

Yoshitsu Expands Its Reach In China By Opening A New Store In China (Hong Kong)

Japanese health and beauty products, home goods, as well as food retailer and wholesaler Yoshitsu Co. Ltd (NASDAQ: TKLF) opened a new store on Oct. 20 in China (Hong Kong). The new shop is part of the company's long-term plan to expand its presence in the country.

Yoshitsu Expands Its Reach In China By Opening A New Store In China (Hong Kong)

Japanese health and beauty products, home goods, as well as food retailer and wholesaler Yoshitsu Co. Ltd (NASDAQ: TKLF) opened a new store on Oct. 20 in China (Hong Kong). The new shop is part of the company's long-term plan to expand its presence in the country.

With Labor Market Still A Concern, Are There Endless Opportunities In The Online Learning Market For This Burgeoning AI Company?

Many organizations are struggling with the digital transformation efforts they have begun, according to David Rogers, a professor at Columbia Business School in New York City. While the reasons vary, the most common is that there is a talent and skill shortage.

CMO Spotlight: eCommerce Aggregator Society Pass Inc (NASDAQ: SOPA) CMO Talks With Benzinga On The E-Commerce Company's Presence in Asia And The Problems It's Solving

E-commerce in Southeast Asia continues to grow by leaps and bounds. The region’s e-commerce industry is expected to reach $89.67 billion in 2022, an increase of $15.31 billion from last year’s $74.36 billion.

CFO Spotlight: eCommerce Aggregator Society Pass Inc (NASDAQ: SOPA) CFO Talks With Benzinga On eCommerce, Capital Markets And More

The e-commerce industry experienced a dramatic increase over the past few years, as the pandemic drove more businesses to create an online presence.

Companies Are Reporting Dropping Degree Requirements And Shifting To Skill-Based Hiring, But Credibility Still Looms As An Issue — A Boon For Edtech Platform Players Like Amesite (NASDAQ: AMST)?

The talent shortage just in the information technology (IT) and cybersecurity industries has put pressure on already-overwhelmed IT businesses. An estimated 3.5 million cybersecurity jobs went unfilled in 2021 worldwide.

Frauds and Hackings In The Crypto World - How One Company Can Help Keep Your Digital Assets Safe

Cryptocurrencies have flipped a lot of norms around the world. From finance and banking to e-commerce, it would appear there is no industry where cryptocurrencies haven’t made their presence felt.

CEO Of Edtech Company Amesite (NASDAQ: AMST) On Student Loan Forgiveness And More — "Loan Forgiveness Offers Some Relief Wanted… But We Know It Does Not Solve The Root Problems"

Benzinga recently sat down with Ann Marie Sastry, CEO of emerging edtech company Amesite (NASDAQ: AMST), to discuss student loans and forgiveness, going too far with education reform, the future of education and more.

Why Are People Talking About E-Commerce In Vietnam?

The internet revolution has disrupted the way people do their shopping. Lining up in a store and waiting to pay for goods at the checkout is seemingly becoming a thing of the past thanks to the booming e-commerce industry.

Cannabis Trade Association IICGA Presents At This Year's Benzinga Capital Cannabis Conference

Scott Redman, the President and founder of Illinois Independent Craft Growers Association (IICGA,) was a guest speaker at The Benzinga Capital Cannabis Conference earlier this month.

Kevin Mclaughlin of Centri Business Consulting Hosts Panel To Discuss The International Momentum For Medical Cannabis At the Benzinga Cannabis Capital Conference

Kevin Mclaughlin, managing director of Cannabis at Centri Business Consulting LLC, was a moderator of a 3-member panel at The Benzinga Capital Cannabis Conference in Chicago.

Pollicella's Managing Partner Joins A 4-Member Panel To Discuss Trends In Cannabis Mergers And Acquisitions

Denise Pollicella, Managing Partner at Pollicella LLP, shared the stage with 5 executives on a panel discussing trends in cannabis mergers and acquisitions at this year’s Benzinga Capital Cannabis Conference in Chicago.

The Parent Company Announces Expansion Into California With Its 13th Location In Concord

Troy Datcher, Chief Executive Officer of The Parent Company (TPCO) Corp. (OTCQX: GRAMF) (OTCMKTS: GRMWF) was a guest speaker at The Benzinga Capital Cannabis Conference in Chicago.