Opinion: I used to do health insurance company PR. Here's what I think the backlash is missing

The suspect arrested in the death of UnitedHealthcare CEO Brian Thompson, Luigi Mangione, reportedly suffered from excruciating backpain. That is no surprise to the people who have spent the past week sharing stories of health care denied by insurance companies.

Decades ago, the health insurance business put in place a dike to hide and contain the public’s disdain for for-profit health insurers, and to keep reformers at bay. Now, that dike might collapse.

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