Meet Tom Eck, Fiserv Senior VP Of Digital Transformation, At Benzinga's Fintech Deal Day

Tom Eck boasts more than three decades of industry experience.

The senior vice president of Digital Transformation at Fiserv Inc FISV is going to be a panelist at Benzinga’s Fintech Deal Day. During the panel discussion, titled “Embracing AI in Fintech: Unleashing Innovation and Maximizing Impact," Eck will address how AI, or artificial intelligence, is spreading its influence across various fields.

Client360, for example, is Fiserv’s portal to services for Fiserv solutions. It includes a client-facing chatbot, issue resolution, and internal tools for Fiserv associates to support clients and their customers.

Separately, Eck has developed a product called Developer Studio, which is like a catalog of APIs and documentation for Wisconsin-based Fiserv. All data was taken from Developer Studio and a model was trained to make the developer’s job faster and easier.

“In the 30 years I’ve been at this (AI), I have never seen such an explosive and exponential growth in the power of these techniques," Eck said. "ChatGPT reached 100 million active users in just two months. That’s crazy. By comparison, TikTok took 9 months and credit cards took 15 years.”

But fintech is just one segment where the financial industry is made simpler using AI and tech. Witness Eck and other experts speak about AI adoption at Benzinga’s Fintech Deal Day & Awards. Join Benzinga's Future of Digital Assets in NYC on Nov. 14, 2023, to stay updated on trends like AI, regulations, SEC actions & institutional adoption in the crypto space. Secure early bird discounted tickets now!

Background: Eck attended the University of Pennsylvania for his master’s in biotechnology. He has an M.S. in Computer Science from the New Jersey Institute of Technology.

Before joining Fiserv, Eck spent four years at IBM, as global CTO of Industry Platforms and Financial Services.

Find out more on how AI is having a significant impact on the Fintech space from Tom Eck himself. He will be among the featured panelists at Benzinga's Fintech Deal Day & Awards on Nov. 13 followed by the Future of Digital Assets conference on Nov. 14, both events will be held in New York City. Tickets are flying: Get yours!  

Prior to IBM, Eck was the head of Emerging Technologies at First Data and held technology leadership positions at CIT Group, Bank of America, Merrill Lynch and the Associated Press. He has also served as the founder of several tech startups.

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