Call Of Duty Vs. Toxicity: Activision Now Uses AI To Ban Harassment In Voice Chats

Zinger Key Points
  • Activision partners with Modulate to curb toxicity in Call of Duty voice chats using AI ToxMod.
  • The beta version, already active in North America, has a global release, except for Asia, on Nov. 10.

Activision Blizzard Inc ATVI partnered with Modulate to address the toxic behavior often found in the voice chats of its first-person shooter Call of Duty.

The company used an AI technology called ToxMod, designed to identify and flag negative behaviors such as hate speech, discrimination and harassment in real time, The Verge reported.

See Also: Xbox Cracks Down On Gaming Toxicity: 8 Strikes Policy For Gamers

The initial beta rollout of ToxMod started in North America and is active in Call of Duty: Modern Warfare II and Call of Duty: Warzone.

A global release, excluding Asia, is planned for Nov. 10, coinciding with the launch of Call of Duty: Modern Warfare III.

The exact workings of ToxMod were not extensively detailed in Modulate's press release, but the tool appeared to analyze voice chat conversations, considering elements such as tone, emotions and volume to determine the level of toxicity.

It is not intended to take direct action against players but rather to report incidents to Activision's human moderators.

This approach was considered necessary due to concerns about biases in AI systems, especially in recognizing different accents and racial identities.

Read Next: Survey Reveals Over Half Of Game Users Encounter Extremist Ideologies, 36% Experience Harassment

Photo: Activision Blizzard via Steam.

Market News and Data brought to you by Benzinga APIs
Comments
Loading...
Posted In: GamingNewsGeneralAIartificial intelligenceCall of DutyDiscriminationGaming HarassmentGaming ToxicityHate SpeechToxic Behaviourvideo games
Benzinga simplifies the market for smarter investing

Trade confidently with insights and alerts from analyst ratings, free reports and breaking news that affects the stocks you care about.

Join Now: Free!