EU Questions Microsoft Peers Following Slack's Complaint

  • The European Commission probes Microsoft Corp's MSFT rivals if its Teams app bundled with its Office product gives it more significant clout, hinting at a potential investigation, Reuters reports.
  • The EU sought data regarding the migration of customers to Microsoft, revenue loss, the impact of the bundled products, and the price and quality of the products.
  • Popular workplace app providers include Zoom Video Communications ZMAlphabet Inc's GOOG GOOGL Google, Facebook Inc FB, and Cisco Systems Inc CSCO.
  • Salesforce.com Inc CRM owned Slack alleged that tying or bundling Teams with Office was illegal and urged the EU competition agency to separate the two.
  • Slack said Microsoft pre-installed the workplace chat making it challenging to remove and refusing to provide information that would allow rival products to work with Teams and Office.
  • The EU questioned whether bundled products offer access to data that may increase their market power in both markets and make them anti-competitive.
  • The EU also inquired about barriers to entry or expansion in the workplace apps market, switching costs for customers, and the importance of user data protection.
  • The EU questioned the role of the COVID-19 in driving the demand for workplace apps and the post-pandemic repercussions.
  • The EU is focusing on the period 2016 - 2021. Microsoft introduced Teams in early 2017 to compete with Slack and others in the fast-growing workplace collaboration market.
  • Price Action: MSFT shares traded lower by 0.06% at $294.68 on the last check Friday.
  • Photo by StockSnap from Pixabay
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