National Grid Restructures U.S. Business to Increase Local Focus

National Grid NGG today committed to improve its U.S. performance by announcing a sweeping business restructure that will create a more locally focused organization led by regional presidents responsible for understanding and meeting the needs of customers, communities and regulators in each state or jurisdiction where the company operates. The new structure also will enable National Grid to streamline many customer-facing processes and procedures, thereby improving customers' interactions with the company while maintaining safe and reliable service.