ACS, A Xerox Company XRX, today announced it is expanding its global capabilities with the acquisition of the Italian-based call center and business process services assets of Innova Consulting.
ACS' latest acquisition will immediately begin providing business process services to Zurich Connect, the direct-to-consumer and online insurance brand of Zurich, as part of a five-year, $32 million outsourcing agreement to meet customer demand in the Italian market.
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