Salesforce Announces Slack Initiatives To Drive Work Productivity After $28B Acquisition

Comments
Loading...

Salesforce.com Inc's CRM and Slack Technologies announced a digital headquarters to drive work productivity irrespective of location, marking the debut of Slack-First Customer 360 to connect employees, customers and partners in a single platform.

Slack Connect will help companies securely work with external partners, vendors and customers.

It's Salesforce.com's first set of features that integrate Slack's products, including Sales Cloud, Service Cloud, Marketing Cloud and Tableau, Venturebeat reports.

The initiative aims to close deals, resolve cases and optimize sales campaigns.

Salesforce introduced Account and Deal Slack rooms and Automated daily briefs to Sales Cloud and Swarming and Expert Finder in Service Cloud to drive remote work productivity.

The announcements follow Salesforce's acquisition of Slack for $27.7 billion. 

Salesforce aims to tap Slack's ability to speed up and automate various Salesforce tasks, TechCrunch reports.

CRM Price Action: CRM shares were down 0.29% at $248.47 in Tuesday trading. 

 

CRM Logo
CRMSalesforce Inc
$280.730.61%

Stock Score Locked: Want to See it?

Benzinga Rankings give you vital metrics on any stock – anytime.

Reveal Full Score
Edge Rankings
Momentum52.83
Growth96.11
Quality66.37
Value7.82
Price Trend
Short
Medium
Long
Market News and Data brought to you by Benzinga APIs

Posted In: