Apple Inc. AAPL has warned that restoring from backup might result in bugs related to Apple Music and iOS 15 widgets on the new iPhone 13 and iPad models.
What Happened: Apple said in a new support document published Thursday that customers who try to restore their new iPhone or iPad devices from a backup may not be able to access the Apple Music catalog, Apple Music settings, or use the app’s Sync Library.
The issue affects the new iPhone 13, ninth-generation iPad and sixth-generation iPad mini devices but can be solved by a software update, the technology giant noted.
The Tim Cook-led company has also identified another issue that reverts widgets to their default settings after restoring the devices from a backup. This issue too impacts the new iPhone 13, iPad and iPad mini models.
Customers who experience the issue will need to customize their widgets again.
See Also: Here's Why Upgrading To iPhone 13 May Not Be Worth It
Why It Matters: Apple unveiled the new iPhone 13 models at its much-anticipated fall event held on Sept. 14. The devices went on sale for pre-orders last week.
According to Wedbush analyst Daniel Ives, pre-order activity across the world indicated that iPhone 13 pre-orders are running over 20% ahead of Apple's iPhone 12 launch last year.
Price Action: Apple shares closed almost 0.7% higher in Thursday’s trading at $146.83.
Photo: Courtesy of Apple
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