Microsoft Steams Up Zoom Rivalry With Latest Phone Features

Microsoft Corp MSFT upgraded its Teams communication app's Teams Phone service to permit transfer calls among devices, take calls in vehicles through Apple Inc's AAPL CarPlay and transcribe calls.
It can now identify spam calls, integrate contact center software, and call Estonia, Latvia, Lithuania, Slovenia, and Croatia, reaching a total coverage to 33 markets.
Zoom Video Communications Inc's ZM Zoom Phone already owns these features barring the spam service, CNBC reports.
Teams Phone will add a virtual walkie-talkie in October, allowing users to push a button to talk, which Zoom has yet to incorporate.
Microsoft's Operator Connect allows customers to draw on their existing services from carriers like NTT and Verizon Communications Inc VZ to make calls.
Price Action: MSFT shares closed lower by 1.73% at $294.17 on Monday.