- Alibaba Group Holding Limited BABA cloud computing unit Alibaba Cloud suffered a system failure on December 18.
- The fault led to suspending cryptocurrency withdrawals on the OKX exchange and disabling websites at Macau’s monetary authority and other businesses, the SCMP reports.
- An equipment aberration at an Alibaba Cloud data center in Hong Kong affected the regular use of ECS (Elastic Compute Service), [database], and other cloud products in Available Zone C in the region, the OKX tweeted.
- Also Read: Alibaba Cloud Steps Up Rivalry With Latest Move, Launches Data Center Equivalent To Google's Silicon Valley Headquarters
- Alibaba Cloud partner in Hong Kong managed the data center.
- OKX said an erratic connection error with its cloud provider affected the user experience after users complained about difficulties in withdrawing funds.
- OKX later tweeted that cloud services have resumed but have not entirely stabilized yet.
- The fault hampered the websites and apps operated by the Monetary Authority of Macau, Galaxy Macau hotel, Lotus TV Macau, and food delivery platform MFood.
- By December 18 evening, the websites of Galaxy Macau, Lotus TV, and MFood were still inaccessible.
- On December 18 night, Alibaba informed regarding the restoration of regular services.
- Alibaba Cloud, or Aliyun, has been a market leader in Asia as the largest Infrastructure-as-a-Service (IaaS) provider by revenue, and the third largest worldwide for four consecutive years through 2021, the report cited market researcher Gartner.
- Alibaba Cloud had the most significant IaaS market share in Hong Kong in 2020.
- Alibaba Cloud launched its third data center in Japan to support the growing digital transformation demands from customers in the country.
- Price Action: BABA shares closed higher by 0.67% at $86.79 on Friday.
- Photo by Fooksou Lamimo via Wikimedia Commons
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