Apple Maps Is Winning User Trust, But Jack Dorsey Remains Loyal To Google

In the ever-evolving world of navigation apps (no pun intended), a surprising shift in sentiment has emerged as netizens reconsider Apple Inc.’s AAPL once-hated product while Twitter co-founder and former CEO Jack Dorsey remains resolute in his allegiance to Alphabet Inc.’s GOOG GOOGL Google Maps supremacy.

What Happened: Amidst the cutthroat competition in the mapping app arena, Apple Maps has defied its rocky start and made significant strides in user experience, prompting a wave of potential redemption among netizens. Praise has reportedly been heaped upon Apple Maps for its clean design and easy-to-read directions, enticing users to consider giving it a thumbs up.

Nevertheless, Twitter co-founder Dorsey isn’t swayed by the apparent resurgence of Apple Maps. 

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He steadfastly maintains that when it comes to navigating outside the U.S., Google Maps remains the unrivaled choice. In a tweet, he said Google’s mapping prowess has been particularly indispensable in regions like Central and South America and Africa, where Apple Maps falls short.

It's great until you get out of the US. Especially Central or South America and Africa. Google is only workable option.

— jack (@jack) July 18, 2023

As discussions flare up on Twitter, opinions are divided, with many users acknowledging the allure of Apple Maps’ user interface but conceding its limitations outside the U.S. 

Here’s how netizens on Twitter reacted: 

that's very true, whenever i travel to Nepal to see my family, its strictly Google Maps. i much prefer the UX of Apple Maps tho, feels like they've put a lot more thought into the whole thing, so for however much it works, which essentially is only in the US, Apple Maps is great.

— Aayush L (@aayushcl) July 18, 2023

I would agree.
Google is the only good option in Latin America. That or asking the street vendor to give you directions. 😳

— Marcela Peña (@MarcelaMarjean) July 18, 2023

This is true. I have recently been to Brazil and Google Maps is the gold standard for navigating the streets down there. Apple Maps is still in its early days.

— Caio Bianchi (@caiobchi) July 18, 2023

Two days in Seoul and Apple Maps is perfect as we drop pins back and forth to chat resto and excursion options (knock on wood)

— gobi (@persuasionista) July 18, 2023

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