24/7 Security, Zero Human Bias: The Era Of Robot Security Guards Is In Full Swing

The TV or film version of the lonely security guard patrolling an area with a flashlight might become a thing of the past. 

Robot security guards powered by artificial intelligence (AI) are replacing — or at least augmenting — security teams. They use a variety of sensors and AI capabilities that allow them to patrol areas, detect suspicious activity and report incidents. Companies like AvaWatz are already using AI drones to build autonomous robot teams. The company recently launched on Wefunder, which means anyone can invest for a limited time.

Using robot security guards has several advantages. First, they can operate 24/7 without getting tired or bored. Second, they are not susceptible to human emotions or biases, which can lead to errors in judgment. Third, they are less expensive to operate than human security guards.

Implementations Around The Globe

Specific instances of robot security guard implementations in 2023 include:

• In Singapore, robot security guards patrol a shopping mall to deter crime and provide police with expanded coverage of the area. The robots use cameras and intelligent analysis tools to spot unwelcome behaviors, and police can use the robot's microphone to communicate with the public in real-time.  
• A suburban mall outside Cleveland uses a robot informally dubbed "secret agent man" built by California-based Knightscope Inc. It uses 360-degree video to monitor areas and alert staff members. It uses AI to spot anomalies such as theft and helps the security team respond to issues quickly. 
• A self-storage firm operating in California uses robot security guards to provide coverage during all operational hours. It's an attractive security option for an industry that is a frequent target for thieves.

Benefits Of The 24/7 Security Guard

The use of robot security guards is still in its early stages but should see rapid growth. Public opposition should slow as the robots become commonplace, and more businesses will use the robots as technology like AI continues to improve capabilities. 

Security robots bring operators a host of benefits. Businesses can see significant savings on wages and training costs. Robots are also available all day, they do not need breaks and do not see performance declines in the middle of the night. Robots are also incapable of human bias or emotion, allowing them to make "decisions" based on the visual information at hand, instead of other considerations. They're also programmable and customizable so they can perform duties beyond scanning for anomalous threats. They can also direct people to stay within safe areas, for example at a train station, or provide people with valuable information when prompted. 

Limitations In The Field

Along with the benefits of robot security guards come concerns and drawbacks. Many business owners cannot afford the high initial capital costs of acquiring robot security guards. The long-term labor and efficiency savings make it a cost-effective move, but cost remains a barrier to entry. 

Robot security guards also need human partners to take various actions. Robots can use AI to spot vandalism or theft, but they cannot chase people, climb stairs or detain people. Organizations using robot guards still need human-based oversight and a team of people to perform various tasks. 

Some privacy advocates also do not like the constant surveillance possible with video-equipped robots. Some are concerned about robot and human interactions, as the machines do not yet possess human intelligence and empathy, and lack of human judgment could lead them to make improper decisions. The technological limitations mean the robots are not suitable for all environments.

The remainder of 2023 and through 2024 will see dramatic growth in the use of artificial intelligence-powered robots. Startups like AvaWatz are at the forefront of these intermingled technologies. The company offers AI-powered drones that work in collaborative teams to complete various tasks 

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