iPhone 15 Pro Max's Display Burn-In Issue Could Be Because Of This, Says Apple

One of the causes for iPhone 15 Pro Max' display burn-in issue could simply be a bug in the iOS 17 beta update.

What Happened: Apple Inc.'s AAPL customer support has apparently pointed out that the iOS 17 beta update could be one of the causes of the iPhone 15 Pro Max display burn-in issue.

See Also: These Two Costly iPhone 15 Pro Max Upgrades Have Made It 12% Pricier To Make Than 14 Pro Max

A Redditor posted on the r/iPhone subreddit a photo showing how bad the display burn-in is on their new iPhone. The photo shows at least three app icons being noticeably burnt on the display.

However, their interaction with Apple's customer support revealed an interesting tidbit that has not been reported elsewhere yet.

"Did a chat with Apple Support who came to the conclusion after diagnostics that because I'm using the public beta of [iOS] 17.1, it's likely that causing it as "this version could have some bugs or errors that could affect the performance of the iPhone"," the user posted.

Unfortunately, display burn-in is a hardware issue; once there is a burn-in, it cannot be solved via a software update.

However, if the iOS 17.1 beta update is one of the causes of this problem, Apple will have to either pull it or issue a new update to prevent it from happening again.

Why It Matters: The iPhone 15 Pro Max has faced some issues since its launch. The titanium design has made the phone more fragile, and for a while, the phone was overheating up to 118 degrees Fahrenheit due to a software issue that Apple has since fixed.

Now, with several users having reported display burn-in issues, Apple needs to figure out if this is just a bad batch or if deeper quality control issues are plaguing its latest flagship phone.

With sales in China already said to see as much as a sharp "double-digit" decline, the iPhone 15 series has its task cut out anyway. Quality control issues would be the last thing Apple would want right now.

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