Steve Jobs' Candid Response To Customer's Water-Drenched Mac Showcases His No-Nonsense Style

A vintage email exchange from 2008 Apple co-founder, CEO Steve Jobs, and a MacBook Pro user has resurfaced on social media. 

What Happened: Bloomberg’s Jon Erlichman shared this classic email from the vault to X (formerly Twitter) in Nov. last year. 

The email dated March 2008 shows an Apple user expressing their dismay over Apple Care’s handling of their water-damaged MacBook Pro. The user acknowledged that they were entirely at fault but found it shocking that Apple Care would ask for $300 upfront without even guaranteeing that “this will fix the problem.”

See Also: 5 Of The Craziest Things Apple’s Steve Jobs Spent His Money On

In response, Jobs bluntly asserted the MacBook Pro’s intolerance toward sustaining water damage. The Apple co-founder implied that the users were trying to find someone else to get mad at instead of themselves. 

“This is what happens when your MacBook Pro sustains water damage. They are pro machines and they don’t like water. It sounds like you are just looking for something to get mad at other than yourself,” Jobs wrote. 

In the comment sections, users praised Jobs’ unfiltered response to the customer’s email, with some saying that it was “Classic Steve.” 

Jobs founded Apple alongside Steve Wozniak and Ronald Wayne in 1976. The legendary tech titan was credited for bringing back Apple from the verge of bankruptcy and launching the iPhone. 

He passed away on Oct. 25, 2011 -– 43 days after stepping down as the company’s CEO for the second time. 

Steve Jobs wikimedia commons

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