Paramount+ Users Encounter Frozen Screens, Audio Problems And Slow Loading While Trying To Watch Super Bowl

As the Super Bowl LVIII was about to commence, Paramount+ users encountered technical glitches, leaving them unable to access the pregame coverage. The streaming service, owned by Paramount Global PARA, reportedly experienced issues such as slow loading, frozen screens, and audio problems.

What Happened: The technical issues on Paramount+ were first reported around 5 p.m. ET, just before the anticipated start of the Super Bowl pregame coverage, The Hill reported. Users took to various outage-tracking sites, including DownDetector, to report their difficulties.

A user on X mentioned experiencing three crashes since the start of the Super Bowl coverage. Other users also reported issues such as “freezing” and “crashing” with the app.

@paramountplus Your app has crashed 3 times since your Super Bowl coverage began. Get it together that can't happen during the game

— ThomasFranklin 👋 (@CantEvaThinkOf1) February 11, 2024

@paramountplus why your app keep freezing? Got an hour 1/2 til superbowl and it's already having issues?

— Kitty E (@napalmvanity) February 11, 2024

Can't even watch the Superbowl without it crashing our TV @paramountplus wth?

— 🌱 ✨ Jasper ✨🌱 (@WyldTreeBark) February 11, 2024

Despite the numerous complaints, Paramount+ stated that it was "not currently experiencing any outage or interruption."

Most users of the Ookla-run Downdetector website indicated that they had problems with video streaming on Paramount+. Outage reports on the website appear to have peaked at 5:28 p.m. EST. However, outrages were still being reported as late as 7:43 p.m. EST. The kick-off took place at 6:30 p.m. EST.

See Also: Biden Vs. Trump: One Candidate’s Lead Vanishes In Key Swing State Of Wisconsin But This Voter Base Could Prop Up His Chances

Why It Matters: The Super Bowl LVIII is expected to draw a massive audience. The game featured a face-off between the San Francisco 49ers and the Kansas City Chiefs, two of the top teams in the NFL regular season.

Viewers had multiple options to watch the game, including CBS, Nickelodeon, and Paramount+. The technical issues experienced by Paramount+ users could have potentially impacted the overall viewership experience.

Meanwhile, with the Super Bowl being the most-watched television event annually, there have been discussions about making the day after the Super Bowl a national holiday.

Read Next: Jamie Raskin Compares Biden’s Classified Material Handling With Trump’s ‘Deliberate’ Conduct

Photo by Brocreative on Shutterstock