Jim Cramer called out Apple Inc. AAPL for its billing practices after the iPhone-maker sent receipts for his subscriptions at an odd time of the night.
What Happened: "Mad Money" host Cramer questioned Apple Inc. AAPL about its billing practices in a recent post.
Cramer, known for his candid remarks, shared his experience with Apple’s billing system, hinting at the inconvenience it caused him.
"Is Apple clever? I just got my receipts for my service payments.. Painless cause who else is up at 3:50 to read [them]?"
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His post alluded to the fact that 3:50 a.m. is a very odd time to send important emails like receipts for subscriptions, which could be missed by users or get lost amongst other emails that pile up by the time they wake up from sleep.
Why It Matters: Cramer’s tweet comes at a time when Apple’s services business is under scrutiny due to potential legal and regulatory impacts.
The company’s services business generates an annual revenue of $85 billion and is expected to be affected by a series of legal and regulatory rulings in 2024.
Apple’s billing practices have also been a topic of discussion in its user community.
Users have reported being charged for subscriptions without receiving any bills. Others have faced issues with canceling subscriptions, leading to continued charges.
Moreover, Apple, along with Meta Platforms Inc. and Alphabet Inc.’s Google, is currently under the European Union's scanner for potential antitrust violations.
Check out more of Benzinga’s Consumer Tech coverage by following this link.
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Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.
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