Spotify Recovers After 3-Hour Outage Impacting Thousands of Users

Spotify Technology SA SPOT recovered from a close to three-hour-long outage on Sunday.

Over 40,000 users reported service disruption at 9:30 pm ET on Sunday, as per Downdetector.

Spotify acknowledged the issue and wrote on X, "We're aware of some issues right now and are checking them out!"

At 11:06 pm ET, Spotify said, "Everything's looking much better now!"

Everything's looking much better now! Give@SpotifyCares a shout if you still need help.

— Spotify Status (@SpotifyStatus) September 29, 2024

Also Read: Spotify's Q2 Margin Gains, Record Free Cash Flow And Strong Subscriber Growth Highlight Successful Execution In Music And Podcasts: JP Morgan Analyst

After the fix, some users still complained on X, and the company asked the users to reinstall or update the app.

Close to 62% of the users faced issues related to the app, with 26% facing audio streaming problems. 12% of users faced website issues.

Spotify's Total MAUs (Monthly Active Users) rose 14% to 626 million in the fiscal second quarter of 2024. It reported 246 million Premium subscribers, adding 7 million, for the quarter. Ad-supported MAUs grew 15% to 393 million.

Spotify expects third-quarter revenue of $4.31 billion (4.0 billion euros) versus a consensus of $4.37 billion and total MAUs of 639 million. 

Price action: SPOT stock is up 0.33% at $370.43 at the last check on Monday.

Also Read:

• Spotify Boasts 395% Surge In Anime Music Streams, Teams Up With Crunchyroll

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