TeleTech Announces Third Quarter 2010 Financial Results: EPS of $0.31

TeleTech Holdings, Inc. TTEC, one of the largest global providers of technology-enabled revenue generation, business process and on-demand solutions, today announced financial results for the third quarter ended September 30, 2010. The Company also filed its Quarterly Report on Form 10-Q with the Securities and Exchange Commission for the quarter ended September 30, 2010. “Our ability to deliver transformative solutions to help clients achieve their most ambitious goals continues to generate positive results for our clients while driving solid financial performance for TeleTech,” said Ken Tuchman, chairman and chief executive officer. “Our consultative approach to client engagements and innovative new offerings have further differentiated TeleTech and quickened the pace of new business wins. We continue to target clients who view the service experience as the key to differentiating their brand. Looking forward to 2011, we are confident in our ability to capitalize on our expanded sales investment and 28-year track record of operational excellence.” THIRD QUARTER 2010 FINANCIAL HIGHLIGHTS For the third quarter 2010, TeleTech reported revenue of $271.0 million, income from operations of $20.1 million or 7.4 percent of revenue and fully diluted earnings per share attributable to TeleTech shareholders of 31 cents. Excluding unusual items, TeleTech's third quarter 2010 non-GAAP income from operations was 8.9 percent of revenue, and non-GAAP fully diluted earnings per share attributable to TeleTech shareholders was 29 cents.