Zoom's Upcoming Earnings: Focus On Expansion Of Phone, Contact Center Services

Zinger Key Points
  • Zoom Video Communications will be reporting third-quarter earnings on Nov. 20.
  • Analysts would be eyeing growth metrics across its segments, for any surprise to stir up the valuation.

Zoom Video Communications Inc ZM, widely known for its video communications platform, will be reporting its third-quarter earnings on Monday. The markets are expecting Zoom to announce $1.08 in EPS and $1.12 billion in revenue as it releases its report after the market closes.

Here's what analysts will be focusing on, and how the stock currently maps against Wall Street estimates.

Business & Fundamentals: Zoom’s financials sport a huge 8.7% free cash flow yield, and its multiple rapidly-expanding business lines should continue to provide a reliable source of free cash flow.

Zoom’s enterprise business is growing at a faster rate than its stable and profitable legacy business. Zoom Phone is now growing between 30% and 50% annually with an ARR of $500 million. Zoom Contact Center is expanding quickly as well.

The latest addition to its offerings, Zoom AI Companion, which was unveiled at Zoomtopia 2023 (Oct. 3 – 4), hit the one million meeting summaries milestone on Oct. 30.

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The company’s financial health is evident in its strong balance sheet, highlighted by $6 billion in cash reserves and the absence of long-term debt.

Q3 Analysts' Focus: Analysts will be focusing on growth metrics for Zoom Phone, Contact Center, and Zoom One, as well as a return to Zoom Meetings. Although the markets have not factored in significant growth for the stock, any unexpected positive performance in these metrics could potentially enhance Zoom’s valuation multiple.

Ratings & Consensus Estimates: Consensus analyst ratings currently rate the stock at Neutral with a price target of $89.81. The stock recently got an upgrade from Citigroup, from Sell to Neutral with a price target of $66.

Price Action: Shares of Zoom up 1.8% to $65.32 at the time of publication Monday.

Read Next: Citigroup Upgrades Zoom Video Comms to Neutral, Announces $66 Price Target

Photo: Shutterstock

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