Verizon Unveils GenAI-Powered Text Messaging Solution For Small Businesses: Details

Verizon Communications Inc. VZ disclosed the launch of GenAI Assistant for small businesses, Verizon Business Assistant.

Verizon Business Assistant helps automate customer interactions and boost engagement by providing instant responses to frequently asked questions, continuously learning and improving, and enabling faster, more efficient customer service.

Read: Verizon Partners With Singtel And Skylo To Expand IoT Services Globally

Iris Meijer, Chief Product & Marketing Officer, Verizon Business said, ”It also addresses an increasing customer demand – particularly from younger generations – for easy digital tools to communicate with businesses on simple matters. This allows small business owners to focus on growing their business while ensuring their customers feel valued and connected to the business.”

In a separate release, Verizon disclosed a multi-year partnership with Santander Bank to offer millions of Verizon mobile and 5G Home customers a new high-yield savings account.

Verizon + Openbank Savings offers a digital savings account with a rate 10 times the national average, plus the opportunity to save up to $180 annually on the Verizon bill.

Earlier this month, Verizon and Accenture announced a collaboration to accelerate advanced cybersecurity solutions. The deal aims to help businesses of all sizes mitigate growing threats, from data breaches to phishing attacks to social engineering.

Investors can gain exposure to VZ via iShares U.S. Telecommunications ETF IYZ and Invesco Dow Jones Industrial Average Dividend ETF DJD.

Price Action: VZ shares are up 0.84% at $44.02 at the last check Tuesday.

Read Next:

• Tesla’s China Rival XPeng Delivers Over 91,500 EVs In Q4, Eyes Massive Growth In Q1

Image via Shutterstock.