Quest Software Acquires BlueFolder to Offer MSPs an End-to-End Technology Platform to Improve Business Operations and Profitability

Quest Software QSFT today announced that it has acquired BlueFolder, Inc., a leading provider of field and professional service management solutions. With this acquisition, Quest will offer the first end-to-end managed service provider (MSP) business management solution that will provide robust, remote monitoring and management (RMM) functionality paired with a professional services automation (PSA) system. The acquisition represents an expansion of the functionality and value of PacketTrap® MSP, arming MSPs with a solution that can improve business operations and profitability. PacketTrap MSP delivers affordable enterprise-class remote server, application and network management for MSPs and IT solutions providers to use across customer environments. By integrating BlueFolder® PSA functionality, the combined MSP business management solution will be the first of its kind to integrate core functionalities of the two types of technology platforms MSPs need to deliver valuable services and differentiated support to customers.