Why Looped Could Be The App Clinics Can't Live Without In 2025

Where do you go when you have a healthcare question? If your first thought was "the internet," you're in good company — some 92% of Americans use their phones for health-related searches. With Looped, an all-new patient care app, Sam R. Patel aims to encourage patients to take an interest in their care while shielding them from incorrect, outdated, or potentially dangerous information online.

Patel was inspired to create Looped after taking a long, hard look at the disconnect between patients and their doctors. While there's no singular factor to blame, he found that many issues in contemporary clinics can be traced to one source: communication breakdown.

Photo credit: HighKey Agency

Clinics often give patients information in the form of a printed packet or email, even though patients largely prefer video-based or other digital communication. When patients can't understand or don't want to engage with printed material, they often go straight to social media.

Looped is an app that works a lot like a social media platform. The main difference is that it's managed by the healthcare provider — all content is produced by verified healthcare experts or uploaded by the clinic itself.

One of Looped's most important features is its ability to facilitate a patient's understanding of an upcoming procedure. When a patient books a procedure, the clinic uploads a series of relevant videos.

"If you're not sure what to do before your first visit or don't know what to expect, you can go and watch videos on all the different treatments," Patel says. "It’s further outlined per week. So week one might cover what to do beforehand, and week two might cover what to do after your visit."

The app isn't purely utilitarian — it's also meant to inspire patients to take more of an active interest in their health.

"Let’s say they want to learn more about other, random topics, like, ‘How do I protect muscle during weight loss?' They click it, and it’s not an article," Patel says. "It’s videos of experts around the world that have been verified. These would be custom-curated expert videos that have a social media feel so you can trust the content."

The app was designed to keep patients engaged with their health, but it's also meant to help them stay engaged with their healthcare providers.

Whether they're watching videos related to their own treatments or to health and wellness more generally, patients receive in-app rewards. They can then visit the Looped e-commerce platform and use those rewards to pay toward additional visits or treatments.

This feature is particularly appealing for owners of aesthetic clinics, as it promises to make patients who get recurring procedures like Botox or noninvasive treatments more inclined to keep coming back.

Looped, which is set to launch in early 2025, has much to offer both patients and clinics. Patel puts it succinctly: "The beauty of this is that we're basically gamifying patient care," he says. "And when you gamify patient care, people are excited about their own health."

Featured image sourced from Shutterstock

This article is for informational purposes only and does not substitute for professional medical advice. If you are seeking medical advice, diagnosis or treatment, please consult a medical professional or healthcare provider.