AI's Promise On Display: BEN Collaborates With SAIL, Of Weill Cornell Medical Center, To Explore AI For Training Doctors, Improving Patient Outcomes

The healthcare industry is in need of a shot and it's getting it thanks to artificial intelligence. From supporting healthcare personnel to training doctors and nurses, AI is playing a starring role in the transformation of healthcare in America.

It's welcome news, given the current state of the medical industry. Doctors and nurses are overworked, many individuals don't have access to affordable healthcare and the ones who can afford to see a doctor face long wait times and expensive medications. AI promises to change that, which is what Brand Engagement Network (BEN) BNAI and Skills Acquisition and Innovation Laboratory (SAIL), an educational resource of The Department of Surgery at New York Presbyterian/Weill Cornell Medical Center, are showcasing with their new AI-driven collaboration. 

Transforming Health Outcomes With AI 

BEN, which develops cutting-edge generative AI and human-like AI assistants, and SAIL are working together to explore the use of BEN's AI assistants to improve healthcare access and support for patients, as well as ongoing training for the use of new technologies in healthcare settings. 

SAIL offers an array of hands-on educational activities to instruct, train and expand the scope of practicing physicians, fellows, residents, nurses, medical students and surgical teams using immersive, simulation-based tools. The pilot collaboration with BEN is aimed at building on that and improving real-world patient outcomes through BEN's human-modeled AI avatars, which can see, hear, understand, remember, analyze, speak and gesture in the same way that a person would in human-to-human interactions. 

"SAIL is amplifying its educational impact," said Dr. Jay Rosenberg, Manager of SAIL. "Our collaboration with BEN's proprietary technology innovations will help us lead the way to a new ‘mediverse,' where better outcomes and healthcare for all have never been so achievable."  

Physician Shortages Put World At Risk 

BEN's AI assistants' ability to process and accurately respond to complex queries and requests from patients and healthcare professionals provides an opportunity to address shortages and stresses of healthcare professionals and physicians. As it stands, the world is facing a shortage of physicians and specialists that's only poised to get worse. By 2034, the Association of American Medical Colleges warns there will be a shortage of as many as 124,000 physicians and 77,100 specialists in America alone. Globally, the World Health Organization estimates there is a shortage of  4.3 million physicians, nurses and other health professionals. It's already leading to a gap in care that will worsen without any intervention. 

AI Holds The Key 

Generative AI, like what BEN is developing, can alleviate a lot of those stressors. It won't replace doctors, but it can assist them and handle many aspects of a patient’s journey. In patient-facing situations at pharmacies and clinics, the AI assistants can answer patient questions round-the-clock, providing medically accurate information on prescriptions, treatment options and administrative operations such as appointment scheduling – saving critical time for medical professionals and providing much-improved customer service. With AI-driven support, physicians can gain instant access to vast medical information that can improve patient experiences and outcomes in time-sensitive scenarios. Generative AI can also help doctors assess symptoms, make diagnoses and provide better care, all of which reduce costs and lower the out-of-pocket expenses of patients.  

"Offering relief to physicians through faithful AI assistance has the potential to enhance physician effectiveness by handling routine tasks and responding with simple information," explained Richard S. Isaacs, MD, Dean of the College of Medicine at California Northstate University, and Medical Advisor to BEN. "AI holds the promise of revolutionizing healthcare by bolstering current educational and care delivery practices, improving access to care and addressing disparities in health equity.”

Not surprisingly, generative AI is growing among healthcare providers and is expected to do so in the years to come. The AI healthcare market was estimated at $19.27 billion in 2023 and is forecast to grow at a CAGR of 38.5% from now until 2030. "The promises of generative AI as a reliable and commercially enhancing tool are not being realized today for businesses requiring specialized solutions that maintain compliance and minimize risk," said Paul Chang, co-CEO of BEN. "Our AI delivers on these unmet promises with a privacy-driven and business-safe application that dependably completes tasks and serves professionals and customers in critical and resource-constrained industries like healthcare."

Featured photo by Igor Omilaev on Unsplash.

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