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Adecco Group AG is a provider of human capital solutions including Flexible placement, Permanent placement, Career Transition, Outsourcing, Consulting Services in engineering, Digital and IT, Talent services, Training, Up/ Re-skilling and Other services. It is organised into three business units Adecco, Akkodis and LHH. The company provides services to businesses and organisations located throughout Europe, North America, Asia Pacific, South America, and North Africa.

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Salesforce and Adecco Group partnership will revolutionize recruiting and applicant support. Agentforce and Data Cloud will enhance talent supply chain for faster and personalized job seeking. Vivint also uses Agentforce for 24/7 customer support.

Salesforce Supercharges Adecco &amp; Vivint With AI: Details

Adecco Group AG

Press Releases

GLOBAL WORKFORCE REPORT REVEALS KEY DRIVERS OF EMPLOYEE FULFILLMENT AND RETENTION AMID GROWING WORKPLACE UNCERTAINTY

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How to overcome structural barriers to digital transformation - Akkodis study 'What CTOs think' reveals insights

AI Saves Workers an Average of One Hour Each Day

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Akkodis Recognized as a Leader by Zinnov for its ER&D and Digital Engineering Services

The Adecco Group Scales Recruitment, Accelerating AI Integration with Salesforce

Akkodis Named 'Enterprise Innovator' in HFS Horizons Sustainability Services, 2024 Report

Akkodis Acquires Raland Compliance Partners and Expands Life Sciences Consulting Capabilities

The Adecco Group expands partnership with Bullhorn and accelerates digital transformation with agentic AI

Akkodis Acquires Barhead Solutions, a Microsoft Technology Consultancy

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Adecco Group

Salesforce, Inc. (NYSE:<a class="ticker" href="https://www.benzinga.com/stock/CRM#NYSE">CRM</a>) stated that an expanded collaboration with the Adecco Group AG (OTC:<a class="ticker" href="https://www.benzinga.com/stock/AHEXF#OTC">AHEXF</a>) will <a target="_blank" href="https://www.benzinga.com/pressreleases/24/12/b42528056/the-adecco-group-scales-recruitment-accelerating-ai-integration-with-salesforce" rel="noreferrer noopener">revolutionize recruiting and applicant support</a>.



By leveraging Salesforce technologies, including Agentforce and Data Cloud, the Adecco Group is enhancing its global talent supply chain, filling open roles more quickly while delivering superior experiences for job seekers.



Agentforce will support the Adecco Group&#8217;s recruiters by engaging candidates 24/7, reviewing resumes, and providing recruiters with a curated list of opportunities best suited to each job seeker.



This enables recruiters to focus on building stronger client relationships and engage with more job seekers in a personalized and efficient manner.



Caroline Basyn, Chief Digital and IT Officer, Adecco Group, said, &#8220;This collaboration with Salesforce will sharpen the Adecco Group&#8217;s competitive edge so we can continue to outpace our peers with streamlined processes, improved fill rates and time to fill, and even better customer experiences.&#8221;



&#8220;By integrating data, AI, and cloud services across our company, we will have smarter ways of helping our clients and candidates while putting in place the building blocks to shape the world of work.&#8221;



Apart from this, the company disclosed that Vivint, an NRG company and a provider of smart home and security solutions, is using Agentforce to enhance its customer service<a target="_blank" href="https://www.benzinga.com/pressreleases/24/12/b42528052/agentforce-brings-vivint-customer-service-teams-247-support" rel="noreferrer noopener"> teams with 24/7 autonomous agent support</a>.



Vivint chose Agentforce as a key tool for its customer service teams due to its ability to autonomously respond to inputs, make decisions, and handle routine tasks like troubleshooting common device errors.



This allows Vivint&#8217;s human agents to focus on more complex customer issues while ensuring each customer receives timely and relevant support. Agentforce uses existing knowledge bases to troubleshoot common problems.



David Porter, Chief Operating Officer, Vivint said, &#8220;The integration of Agentforce has provided an opportunity for transformational growth in our customer experience, augmenting our platform and service abilities in a way that has made an immediate positive impact.&#8221;



Investors can gain exposure to the stock via iShares Expanded Tech-Software Sector ETF (BATS:<a class="ticker" href="https://www.benzinga.com/stock/IGV#BATS">IGV</a>) and FT Vest Dow Jones Internet &amp; Target Income&nbsp;ETF (BATS:<a class="ticker" href="https://www.benzinga.com/stock/FDND#BATS">FDND</a>).



Price Action: CRM shares are down 1.48% at $351.95 at the last check Tuesday.



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Salesforce Supercharges Adecco & Vivint With AI: Details

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Latest Adecco Group Stock News | OTC:AHEXF | Benzinga

Tuesday, December 17, 2024

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