OpenAI’s widely-used ChatGPT service is experiencing a major disruption, leaving millions of users worldwide unable to access the platform.
What Happened: The outage on Wednesday has affected both free and premium users, including businesses that rely on OpenAI’s API.
Monitoring site DownDetector.com had recorded about 30,000 outage reports in the U.S.
According to OpenAI, the issue was identified in API, Sora, and ChatGPT, and efforts are underway to restore normal operations.
At 8 PM ETC OpenAI updated saying, “We have identified a pathway to recovery and we are starting to see some traffic successfully return. Continuing to work to return service to normal.”
However, at the time of writing the issues still persisted, with no estimated resolution time provided yet.
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Why It Matters: The outage comes at a critical time for OpenAI, as the company is conducting its “12 Days of OpenAI” event, which began on Dec. 5.
Already, OpenAI has introduced a new subscription tier, ChatGPT Pro, priced at $200 per month, and Sora, an AI-powered video generation tool, among other things.
The ChatGPT Pro offers unlimited access to all models, including the advanced “o1” reasoning model,
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Disclaimer: This content was partially produced with the help of Benzinga Neuro and was reviewed and published by Benzinga editors.
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