Passengers

Boeing 737 Max Faces Trust Issues As Passengers Say 'I Want To Get Off The Plane' And Refuse To Board Over Fear

The reputation-damaging incident with Alaska Airlines has led to many opting out of flying on a Boeing carrier.

US Authorities Issue Ultimatum To Airlines, Demand Help For Stranded, Delayed Passengers

The U.S. Department of Transportation has decided to take stern action and a possible plan of rule changes for the airlines if they do not come up with improvements for customer service.