Read Why This Zoom Executive Remains Bullish Over Prospects Despite Pandemic Recovery

Zoom Video Communications Inc ZM will continue to be relevant after the pandemic even when people resume office, CNBC reports as per a Zoom executive.
“I think there are three big shifts that are happening post-pandemic that businesses are investing in, and that’s spurring our growth and relevance,” Ricky Kapur, head of Asia Pacific at Zoom, said.
Kapur corroborated his view citing three trends.
“Employees are demanding flexible work arrangements and the ability to work frictionless, irrespective of where they are,” leading to companies focusing on inclusive, collaborative, and hybrid work environments for staff.
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Second, companies are reimagining customer engagement experience, with consumers demanding more convenience.
The third significant shift is that digitally native companies are building innovative platforms to create services that reach new consumers, especially in health care and education.
Kapur remains optimistic that as people move into a hybrid setting, they will continue to look for flexibility in the way they communicate.
He added that Zoom’s “mobile and frictionless” business has grown “from zero to 2 million users in under two years. It’s one of the fastest-growing cloud services.”
Price Action: ZM shares traded higher by 2.48% at $204.70 in the premarket session on the last check Monday.