Software Configuration Error at Grail Causes Cancer Misdiagnosis Scare; Could It Impact Illumina's Acquisition Plans?

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  • Illumina Inc's ILMN Grail Inc acquisition is reportedly in more hot water when Grail mistakenly sent form letters to 400 patients, suggesting they may have developed cancer.
  • Galleri, the company's primary blood test for cancer diagnosis, is designed to detect more than 50 different malignancies even before symptoms appear.
  • Related: FTC Orders Illumina To Divest Grail, Mounts Pressure On Company Amid Proxy Fight With Icahn.
  • Grail sells Galleri at about $950 per test and markets it to insurers and large employers. 
  • According to an internal company document seen by the Financial Times, 408 patients were incorrectly told they had a signal in their blood suggesting they could have cancer.
  • Grail said the letters were sent "in error" by its telemedicine provider PWNHealth and that its staff had contacted affected customers to reassure them their test results were wrong. 
  • MassMutual, a U.S.-based life assurer, said a "small number" of its policyholders had been affected and that it had "paused" its pilot.
  • Principal, another U.S.-based life assurer, said it was reviewing its relationship with Grail following the incident.
  • "The incorrect letter from PWNHealth was inadvertently triggered by its software configuration issue, which has now been disabled," they added.
  • Price Action: ILMN shares closed at $207.31 on Friday.
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